Andrea Salter

Dedicated and compassionate Housekeeper/Nanny/Cleaner with a passion for creating organised and nurturing environments. I excel in managing household tasks efficiently while providing exceptional care for children and pets. Skilled in maintaining cleanliness, preparing nutritious meals, and organising activities to stimulate children's development.

Additionally, my love for animals extends to ensuring the well-being of pets, including feeding, walking, and providing companionship. Committed to fostering a safe, happy, and harmonious home environment for families.

Private Nanny at Private (2021-02 – Present)

Looking for a new role as the child I have been supporting is ready to go back into school full time.

• Providing personalised care and support tailored to the child's individual needs and abilities.
• Implementing educational and developmental activities adapted to the child's learning style and challenges.
• Assisting with daily living tasks, such as dressing and meal preparation, as needed.
• Supporting the child in building social skills and fostering meaningful relationships with peers.
• Creating a safe and nurturing environment conducive to the child's well-being and growth.
• Remaining patient, compassionate, and understanding while addressing the child's unique challenges and needs.
• Continuously seeking opportunities for professional development and learning to better support the child's development.

Coffee Shop Owner at As You Like It (2003-01 – 2021-01)

After Covid hit and my main clientele being business and all businesses working remotely. I had to close the shop; it was a tough decision but after 17 years I was ready for a new challenge. Throughout the last 17 years of my career, I have built up my business and the main focus was to grow the outside catering for corporate events and business lunches.

• Ensured that cleanliness standards were upheld throughout the kitchen and shop floor.
• Handled any customer service complaints are dealt with sufficiently.
• Managed the social media of Facebook, Instagram and Twitter in order to promote the business this included competitions and constant monitoring.
• Monitored inventory of supplies depending on demand.
• Determined employee schedules and handled time off requests.
• Managed and processed customer orders via email.
• Business Development - cold calling new businesses offering free trials.
• Tracked daily revenue and prepared related weekly and monthly reports.
• Supervised staff and ensured that all health and safety codes were followed.
• Ensured that optimal level of customer service was provided.
• Prepared annual staff performance reports.
• Verified daily cash register receipts.
• Remained on-site for required food safety and cleanliness inspections.
• Assisted staff duties on a daily basis.

Private Cleaner at Self Employed (1995 – 2003)

• Scheduled and completed cleaning appointments for multiple clients efficiently.
• Provided customised cleaning services tailored to each client's preferences and needs.
• Communicated effectively with clients to understand their requirements and address any concerns.
• Managed inventory of cleaning supplies and equipment to ensure availability for all appointments.
• Maintained positive client relationships by delivering excellent service and resolving issues promptly.
• Adhered to health and safety guidelines while performing cleaning duties and prioritized tasks to accommodate multiple appointments.

Various roles within Hospitality and childcare at Various (1980 – 1995)

More information available upon request.

GCSEs – Seafield Grammar School (1967-09 – 1978-06)

NNEB - National Nursery Examination Board (CACHE Diploma) – Southport Technical College (1978-09 – 1980-07)