Site Manager - Scott Pallets (BSW /Binderholz group) - Stallingborough
(2023-10)
As below, due to previous site managers ill health i was running the site from April 23 then was officially appointed when he left the business in Oct 23
Assistant Site Manager/Operations Manager - Scott Pallets - Stallingborough
(2022-04 - 2023-10)
- Managing a team of 32 across 2 shifts, providing leadership and direction to 4 production supervisors & quality& materials manager.
- Full accountability for all activities on site, H&S compliance,sales,customer service,planning &quality standards.
- Financial accountability of P&L and all cost controls.
- Team recruitment,training,managing absence and conducting disciplinaries where appropriate.
- Role modelling and adapting behaviours to workforce to demonstrate highest levels of professionalism.
- Mentoring and conducting 1 to 1 meetings with management & supervisory team to ensure consistency across all areas.
- Liaising with Ci team to drive improvements and efficiencies across the production team
- Managing SQCDP (safety,quality,cost,delivery,people) Kpi's ensuring site alignment to business goals.
Store Manager - Wilko's Retail - Grimsby
(2021-05 - 2022-04)
- Managing a team of 30 across all disciplines from replenishment,customer service,operations (encompassing all health and safety,risk assessments and safe systems of work) to warehouse and back of house standards and presentation.
- Driving sales through team engagement and customer interaction,soliciting feedback to improve the shopping trip.
- Ensuring compliance with all company procedures and regulations.
- Managing all absence,disciplinary and grievances in line with our values and policies.
- Managing performance, recognising and celebrating success along with supporting under performance.
- Managing all financial key performance indicators,wages,shrinkage,waste,consumables and using the balanced scorecard to chart progress.
Team Leader - Harvest Pet Products
(2020-06 - 2021-05)
- Managing teams and production lines in a busy manufacturing environment, responsible for all health and safety of my team training and development, achieving production output targets, liaising and collaborating with planning, supply chain and logistics ensuring customer orders are met within agreed timescales.
Operations & Logistics Manager - Dee Bee Wholesale
(2019-06 - 2020-05)
- Replenishment Manager. Managing replenishment and goods in team in £60 million wholesale warehouse. Delivering stock availability, customer service as part of the wider management team.
- From November 2019 took over the management of the delivered side of the business managing the operations and logistics team, ensuring all orders are correct and delivered within agreed time windows.
- Analysing pick and error rates to drive improvements and efficiencies within the team.
- Managing budgets across the departments Route planning using Optrak programme to ensure maximum efficiency from the fleet of 6 wagons.
- Liaising with the wider management team in planning and prioritizing workload across the warehouse.
- Counterbalance trained.
Driving Instructor - Systematic Driving School
(2017-01 - 2019-05)
- Teaching and instructing both beginner and intermediate level students to DVSA standards.
- Liaising with dvsa examiners, gaining feedback on student tests to produce future action in the event of a non pass.
Manager - Tesco PLC - Grimsby, UK
(2005-01 - 2016-12)
Having various Managerial positions throughout the store, showing progression and experience of various departments including Produce Manager, Night Operations Manager, Customer Service Manager, Compliance Manager and Electrical and Entertainment Manager with accountability for growing the sales and profitability throughout each area of the store. Having an overall store turnover of (36 Million) per annum and a Dept turnover of (5 Million) per annum.
- Responsibility for 50 to 75 (seasonally) staff and all training requirements.
- Recruiting, training, supervising and appraising staff.
- Recognising and Rewarding good staff performance.
- Driving and maximising the sales and profitability of the store to achieve growth via monitoring andreviewing of staffing levels and store performance on a regular basis.
- Driving sales through maximising team performance.
- Organising, preparing and arranging promotional materials and displays.
- Maximising sales through effective merchandising and marketing.
- Monitoring product availability levels throughout the day and replenish stocks to ensure 100%availability.
- Attending both staff and Management meetings to report on planning and growth of departments.
- Maintaining accurate, statistical and financial records.
- Promoting excellent customer service and the resolution of any complaints.
- Getting feedback and capturing data from customers.
Night Manager - B&Q Store - Grimsby
(2003-01 - 2004-12)
- Managed the out of hours operation, replenishment of the store, planning and delivering training to the team, ensuring compliance with all company procedures and liaising with the day management team around business priorities.
