Andrina Lavery

I am honest, hardworking, reliable and always enjoy new challenges. When working within a team I have experience in the licenced establishments, high street retailing environment and office administration. I have acquired strong interpersonal skills from shop floor to customer satisfaction.

Able to work under pressure whilst retaining a sense of humour, a team member who can work whilst unsupervised using my own initiative. I have a very strong determination to use current skills to any work situation, and the desire to acquire new skills and practices.

Advanced aesthetics - ARTE (own business)

(2024-01 - 2026-06)

Private housing cleaning Assistant - Lux Cleaning Company

(2023-01 - 2024-12)

Domiciliary Care Assistant - Radfield Home Care

(2022-01 - 2023-12)

Career Break

(2018-01 - 2022-12)

Family commitments

Various roles - Licenced establishments

(2010-01 - 2018-12)

• Managing a bar over periods of time
• Front of house
• Waitressing
• Receptionist (receiving guests, arrange bookings)
• Customer services
• Working as part of a team and unsupervised using own initiative
• Working under pressure

Retail Assistant - Republic (Luton) - Luton

(2009-01 - 2010-12)

• Customer Care
• Ordering and unpacking stock
• Working within a team and unsupervised

Career Break

(2006-01 - 2009-12)

Family commitments

Admin Assistant - Civil Service (Territorial Army Luton) - Luton

(2003-01 - 2006-12)

High level of admin support, working within a team and because of absenteeism taking on responsibilities at a higher level. This was recognised with a performance pay bonus.

• Focal point for all enquires
• First Point of contact with a wide range of personnel including high profile military people and co-ordinating meetings
• General office administration
• Part of a team for organising Charity Functions for underprivileged children
• Involved in a Team Building Exercise with the Prince of Wales Trust in South Wales
• Controlled work placements
• Controlled and updated documentation through computerised system

Seasonal work overseas

(2002-01 - 2003-12)

• Managing a bar
• Promotional achiever, working among well-known names and top disc jockeys

Assistant Manager - The Tanning Shop (Luton) - Luton

(2001-01 - 2003-12)

• Reception
• Booking clients through the computer for tanning sessions
• Advising clients on the usage of different products
• Cash handling and banking
• Highly pressured sales environment
• Phone skills
• Responsible for opening and closing shop

Travel agent Administrator - Ken Edge Travel (Barton Hills) - Barton Hills

(2000-01 - 2001-12)

Temporary administrator lead to full time employment

• Booking clients flights and arranging holidays to total customer satisfaction
• All aspects of office administration
• First point of contact for clients on telephone

Retail Supervisor - Desire and Paragon Boutiques

(1999-01 - 2000-12)

• Customer Care
• Supervisory responsibilities
• Ordering and unpacking stock
• Managing rosters
• Cash handling

GCSE - English Language, English Literature, Science (Double), French, Religious Education, Design Technology, Physical Education, Business Studies - Cardinal Newman High School (1995-01 - 1998-12)

NNEB course - Nursery Nursing - Barnfield College (Rotherham Avenue) (1998-01 - 1999-12)