Andrius Zentelis

Motivated and ambitious professional with 10+ years of hospitality experience, seeking the next stage in career development. A hands-on leader with a strong creative vision and a proven track record of successfully managing projects from inception to completion. Skilled in venue management, team leadership, budgeting, stock control, and event planning.

Adept at motivating staff, optimising revenue, and ensuring high customer satisfaction. Well-versed in licensing regulations, health and safety compliance, and security management. Passionate about creating vibrant, engaging nightlife experiences while maintaining efficient and profitable operations.

Recently re-located back to Bournemouth.

PROFESSIONAL EXPERIENCE

General Manager (Novus Leisure Group)

Tiger Tiger Nightclub - London

February 2018 - August 2024

• Led and managed a diverse team of up to 80 staff, overseeing daily operations and ensuring a seamless, customer-focused environment.
• Developed and implemented operational strategies to drive revenue growth, enhance customer satisfaction, and increase profitability in a high-paced environment.
• Managed budgets, controlled costs, and optimised financial performance to achieve and exceed revenue targets, ensuring financial efficiency.
• Motivated, coached, and trained staff, creating a positive work culture that enhanced performance and productivity, while improving customer service standards.
• Oversaw stock control, inventory management, and supplier negotiations, ensuring consistent quality and cost-efficiency.
• Implemented comprehensive health and safety procedures, ensuring compliance with licensing laws, food and beverage regulations, and employee safety standards.
• Compiled and presented operational and financial reports to senior management,

  providing actionable insights for improving efficiency and profitability.

• Organised and executed promotions and events to increase footfall, drive sales, and elevate customer experience, contributing to sustained revenue growth.
• Introduced and led staff development programs, resulting in improved staff retention, skill development, and team cohesion.
• Handled customer feedback and resolved conflicts, ensuring positive customer experiences and high satisfaction levels.

General manager (Novus Leisure Group)

Ruby Blue - Leicester Square, London

• Manage a team of 20 staff ensuring smooth and safe operations on each shift.

General Manager (Novus Leisure Group)

Trafik- 331 Old Street, London ECIV 9LE

Assistant General Manager (Novus Leisure Group)

The Lighthouse Bar and Club - 62 Rivington Street, London, ECZA JAY

EDUCATION

BA in Cinematography

Bournemouth University

PROFESSIONAL TRAINING

Ask Angela

Wave

Personal licence

SKILLS

• Venue Operations & Team

Management

• Budgeting, Payroll & Financial

Oversight

• Stock Control & Inventory

Management

• Customer Service & Complaint

Resolution

• Event Planning & Promotions
• Licensing, Health & Safety

Compliance

• Leadership, Staff Training &

Development

• Sales Growth & Revenue

Optimisation