Operations Manager at Mould (2025-01 – Present)
- Oversee the creation of the new Mould Remediation division
- Work with existing social housing clients to set up new mould treatment services
- Identify new clients in the private rental marked and promote our services in preparation of the renter's rights act
- Upskill technicians from other departments to undertake mould treatments
- Awaabs Law compliant surveys with diagnosis and remedial action
- All aspects of remediation including air sampling, dry fogging and mould treatment
- Work closely with inhouse bid writer to submit tenders and join frameworks
Damp and Timber Surveyor at Mould (2025-02 – 2025-07)
- Produce detailed reports for individual customers and mortgage lenders outlining the reason for the damp and the cost of the repair
- Produce detailed survey reports for leaseholders and property owners and advise on who is responsible for the repairs and advice on party wall act if required
- Undertake condensation and mould surveys and report back to landlords with detailed reports on disrepair or improvements need to reach decent home standards
- Support the tradesman during the repair and manage any concerns the customers may have regarding the duration or quality of the workmanship
Apprenticeship coordinator at Mould (2024-03 – 2025-02)
- Manage a portfolio of electrical and plumbing apprentices
- Undertake pastoral reviews for the electrical apprentices
- Undertake progress reviews and assess work products in line with NVQ Standards
Maintenance & Health and safety Advisor at Fisheries (2018-01 – 2024-03)
Part time
- Oversee building projects and Maintenance of three lake complexes in line with occupiers' liability and the safety of club members
- Routine inspections at fishing venues focusing on structures spanning water and risks posed by weather related damage
- Advise on all health and safety aspects including the use of mechanical tools by volunteer work parties, the use of chain saws and boats, update risk assessments on a regular basis to comply with the health and safety at work act and implement new safe systems of work where required
Team Leader at Aster Property (2018-08 – 2023-04)
- Team management of multi trades and apprentices, Performance monitoring, HR and absence management, monthly 1-1s and tailored personal development plans to set goals and progression
- Void management including pre-void survey, empty property survey and schedule works, recharges and handover
- Disrepair surveys
- Inductions for all new tradesmen and apprentices
- Apprentice management and undertake colleges reviews
- Stock management including the individuals electronic van stock and replenishment from the suppliers
- Material control and regular meetings with approved suppliers to discuss changes in stock levels, cost and introduction of new materials in line with company policy
Surveyor at Aster Property (2012-04 – 2018-08)
- Trade supervisor overseeing the day-to-day management of a team of tradesmen and apprentices
- Trade support including 1-1s, sickness reviews and toolbox talks
- Vehicle inspection and auditing
- Delivering monthly team briefs and keep accurate meeting notes for future auditing
- HHSRS surveys and arrange for repairs where required
- Mutual Exchange surveys on the behalf of housing team, identifying any tenant related alterations and damage for re-charges and second survey if required
- Complaint investigation and resolution
- Duty officer for out of hours service including attendance in the event of fire, flood and resetting fire panels
- Working at height training for all team members and ladder inspections
Neighborhood supervisor at Synergy Housing (2010-01 – 2012-04)
- Trade Supervision and absence management, HR duties including investigations an disciplinary
- Post inspections on all DLO and contractor work to monitor the quality of the work
- Vehicle management including live inspections and monitoring fuel usage
- Property Surveys following reports by trades and customers
- Mutual Exchange surveying and identifying any re-charges liable by outgoing customers identifying any HHSRS and raising all agreed work
- Maintain correct level of stock for individual tradesmen and work with local suppliers to hold surfactant levels of stock for first time fix
- Complaint resolution up to level 1
- Manage works outsourced to contractors and hold regular meetings to discuss productivity, cost and any health and safety concerns
- Duty officer for out of hours service including attendance in the event of fire or flood
Plumbing & Heating Engineer at Weymouth & Portland Housing (2005-01 – 2010-12)
- Routine plumbing repairs in the maintenance department
- Installation and service of domestic gas boilers
- Full and partial central heating upgrades
- Kitchen and bathroom replacement as part of the planned works department
- Participation on the out of hours service
Plumber at Magna housing (2004-01 – 2005-12)
- Labouring and void clearance
- Plumbing
Property Developer at Self Employed (1998-01 – 2004-12)
- Self-built bespoke property's
- Conversions and renovations
- Excavations and groundworks
General builder at Self Employed (1994-01 – 1998-12)
- general building work
- extensions and renovations
- domestic plumbing
- roofing
Apprentice Plumber & Heating engineer (1991-01 – 1994-12)
