Aneeka Naz

Dispensing Optician Manager

Talent

72 Wingrove Road, Fenham, Newcastle Upon Tyne, NE4 9BRMember since September 7, 2026

Good Communication SkillsWork well under pressureFriendly and HelpfulConfident and SociableFocimetring glassesReplacing supra cords and rimless plugs in glassesMinor adjustments in glassesOrdering lenses and framesOrdering contact lensesCash and Cheque HandlingFiling medical recordsAnswering phone calls and making appointmentsTraining Optical AssistantsDealing with patient concerns and complaints

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Good Communication SkillsWork well under pressureFriendly and HelpfulConfident and SociableFocimetring glasses

About

Well-mannered, honest and hard-working individual with BSc Hons Ophthalmic Dispensing degree (First Classification). Practicing qualified Dispensing Optician with extensive experience in optical retail management. Reliable, punctual, confident, organised, self-motivated and passionate. Can work on own initiative or as part of a team. Seeking to pursue career in optometry.

Experience

Dispensing Optician Manager - Specsavers Blaydon - Unit 2, The Precinct, Wesley Court, Blaydon On Tyne, NE21 5BT

(2025-01)

Working part-time. Currently on maternity leave.

Have own dispensing clinic for anyone with problems or concerns with glasses
Handing the remake and refunds folder and reporting back to manager
When management is not present, taking the pivoting role
On hand key holder when management need me
Helping other OAs with dispenses and training them
Dispensing all patients including Single Vision, Bifocals and Varifocals
Ordering lenses and frames
Answering phone calls and making appointments
Ordering contact lenses
Helping out patients choose suitable frames
Focimetring glasses
Replacing supra cords in glasses

Dispensing Optician - Vision Express - Eldon Square, Newcastle, NE1 7XS

(2020-02 - 2020-12)

Working part-time.

Have own dispensing clinic for anyone with problems or concerns with glasses
Handing the remake and refunds folder and reporting back to manager
When management is not present, taking the pivoting role
On hand key holder when management need me
Helping other OAs with dispenses and training them
Dispensing all patients including Single Vision, Bifocals and Varifocals
Ordering lenses and frames
Answering phone calls and making appointments
Ordering contact lenses
Helping out patients choose suitable frames
Focimetring glasses
Replacing supra cords in glasses
Daily house chores e.g. hoovering, cleaning glasses etc

Assistant Store Manager / Dispensing Optician - Vision Express - The Metro Centre, Gateshead, Lower Green Mall, NE11 9YR

(2019-08 - 2020-02)

Joint Assistant Store Manager role with another colleague, each with own tasks.

Handling remakes and sales of stores
Weekly reviews with half of the staff to ensure they are meeting targets
End of year progress reports with some of the staff
Booking staff on training sessions and helping them progress further
Pivoting the store to make sure all patients are being attended to on time
Setting tasks to OAs and ensuring it gets done on time
Taking conference calls and responding to emails when needed
Full time Keyholder - Opening and Closing Shop
Cash and Cheque Handling
Monitoring refunds and remakes for the store
Dealing with patient concerns and complaints
Checking U16 dispenses and adjustments

Team Leader / Assistant Store Manager - Vision Express - The Broadway Centre, Bradford, BD1 1US

(2017-10 - 2019-08)

Working with the store manager in running the store. Having daily chats and driving the team sales
One to one chats with all staff to ensure targets are met
Pivoting the store to make sure all patients are being attended to on time
Setting tasks to OAs and ensuring it gets done on time
Taking conference calls and responding to emails when needed
Full time Keyholder - Opening and Closing Shop
Cash and Cheque Handling
Monitoring refunds and remakes for the store
Drive the team in achieving daily targets
Dealing with patient concerns and complaints
Dispensing patients including Single Vision, Bifocals and Varifocals
Training Optical Assistants in Optics - Helping them with revision for courses
Ordering lenses and frames
Answering phone calls and making appointments
Ordering contact lenses
Replacing supra cords and rimless plugs in glasses
Doing minor Adjustments in glasses