Aneta Serwatka

Experienced Administrative and Finance Professional with experience gained across NHS and private sector environments. Skilled in records management, invoice processing, stakeholder communication, data management and administrative support. Highly organised and detail-oriented, with a proven ability to manage competing priorities, maintain accurate records and support efficient service delivery.

Experienced in working with confidential information, resolving queries and using multiple IT systems in busy, deadline-driven environments.

Credit Controller - 3D Personnel

(2026-03)

• Managing customer account queries and maintaining accurate records.
• Liaising with customers, internal departments and management.
• Investigating and resolving payment and invoice issues.
• Producing account information and supporting reporting activities.
• Managing multiple priorities while working to deadlines.

Invoice Clerk - University Hospital Southampton NHS Foundation Trust

(2022-10 - 2026-03)

• Processed and validated supplier invoices in line with NHS procedures.
• Maintained accurate records and payment documentation.
• Investigated and resolved invoice discrepancies and queries.
• Worked closely with internal departments and external suppliers.
• Used multiple systems and Excel to maintain data accuracy.
• Supported administrative processes within a busy department.

Owner & Manager - Wonderland Cleaning Service Ltd

(2020-01)

• Managing administration, documentation and business records.
• Producing invoices and maintaining customer accounts.
• Coordinating services and communicating with clients.
• Maintaining accurate business and financial records.

Bachelor's Degree - Public Administration (Finance and Accounting Specialisation) - University of Law and Administration, Rzeszów, Poland

Economic Secondary School - Accounting and Finance - Poland