CQC Registered Dental Practice Manager
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Experienced CQC Registered Dental Practice Manager with over 8 years of leadership experience within NHS and mixed dental practices. Skilled in practice operations, compliance, workforce coordination, patient experience, business performance, and continuous improvement. A proactive and organised leader with a proven track record of maintaining high standards of patient care, supporting and developing practice teams, improving operational efficiency, and ensuring regulatory compliance.
Known for a practical, solutions-focused approach, strong attention to detail, and the ability to build positive relationships with clinicians, staff, patients, and external stakeholders. Passionate about creating well-organised, patient-focused, compliant, and welcoming environments where teams can perform at their best, patients receive an excellent experience, and practices can thrive and grow.
CQC registered Dental Practice Manager - Smile Dental Care Havant branch - Havant
(2021-10)
I have been transferred within the same organisation from the Portsmouth branch to the dental practice in Havant. My role as a practice manager is the same as previously.
CQC registered Dental Practice Manager - SCA Trafalgar Dental Practice Portsmouth branch / Smile Dental Care - Portsmouth
(2018-08 - 2021-09)
As the CQC registered Dental Practice Manager of a four-surgery practice in Portsmouth I was responsible for overseeing all aspects of practice operations. My primary objective was to ensure that the care provided met the highest standards, fully aligned with CQC fundamental standards, ensuring patient safety, quality service delivery, and compliance with regulatory requirements.
111 Emergency Out of hours dental service manager / Dental Practice Support Manager - SCA Trafalgar Dental Practice - Portsmouth
(2018-04 - 2018-07)
Alongside my role as Registered Dental Nurse, I worked as a Practice Support Manager and 111 OOH manager. My key role was to support the dual-site practice manager with the smooth running of the practice, this included administrative assistance; and ensuring compliance with CQC standards. I was also the responsible manager for the 111 OOH service at weekend and Bank Holidays.
Dental Nurse - SCA Trafalgar Dental Practice - Portsmouth
(2013-12 - 2018-03)
I started my career at this practice as a trainee dental nurse and after one year of studying part-time at Harriett Ellis course provider, I gained my Level 3 NEBDN qualification and registered with the GDC. As a dental nurse, my main objective was to ensure an excellent level of service delivery by providing chair side assistance to the GDP and to our patients.
Shop Assistant - Truly Gorgeous Bridal Wear Ltd - Chichester
(2013-02 - 2013-12)
As shop Assistant/Administrator, I provided exceptional customer service, assisted customers in purchasing wedding attire, handled phone calls, orders, payments, and administration.
Room Attendant - Hilton Hotel - Portsmouth
(2011-09 - 2013-02)
My main duties included cleaning guest's rooms and preparing rooms ready for new guests arriving and assisting the team in the laundry room.
Studio Manager / Photography Assistant - Digilux Photo Ltd - Hungary
(2005-08 - 2011-07)
My main duties included co-ordinating daily work and management of the studio and staff, took photos and assisted the photographer. I also edited pictures with Photoshop as well as giving customer service in English and Hungarian.
Business owner - Merit 2000 Ltd - Hungary
(2000-01 - 2005-08)
Co-owner of a residential building company, providing administrative and business support, including preparing quotations and invoices, coordinating documentation, supporting recruitment activities, and assisting with the day-to-day administration of the business.
Barmaid / food service assistant - Ye Olde London Pub - London
(1994-09 - 1999-12)
My main duties included preparing cold and hot food, assisting in the kitchen, serving customers and working behind the bar.
Personal Assistant - University of Miskolc - Foreign Language Teaching Centre - Hungary
(1993-07 - 1994-08)
My main duties included administration, data entry and processing and customer service in English and Hungarian.
MSc - Business Psychology - Arden University (2026-06)
Level 7 - Human Resource management - Oxford Home Study College (2022-06)
Level 3 - Dental Practice Management - Open Study College (2019-05)
National Diploma - NEBDN Accredited Dental Nursing - Harriet Ellis Training and Recruitment Group (2015-01)
Diploma - Project Management NQF Level 3 - ALISON Education Company, E-Learning (2012-04)
Certificate - Cambridge Certificate of Proficiency in English - International House, London (1999-06)
A level equivalent - Business and Administration, Shorthand-writing and typing in English, History, Maths, Typing, Shorthand-writing, Hungarian Literature and Grammar, English - Andras Fay Economical Secondary School, Miskolc, Hungary (1993-06)
