Anewton Newton

A polite, caring and friendly team player who is highly trustworthy, reliable with customer service skills. A confident communicator with empathy and is emotionally supportive to others. Enjoys helping others being able to remain calm when working under pressure.

Able to work alone using initiative to plan and complete tasks efficiently and to a high standard but also able to work as part of a team to achieve great results. Has excellent attention to detail. Being a problem solver having English and IT skills (Word and Excel) as well as being comfortable using social media platforms and able to problem solve for the benefit of the customer and the business.

Keen to learn and complete any necessary training to develop further knowledge. Now seeking a new rewarding role to develop further skills, experience and potential.

Department Leader - Poundland

(2023-01 - 2025-12)

• Receiving and signing off clothing deliveries ensuring that each delivery is correct and accounted for
• Preparing the clothes for the shop floor and then merchandising the clothing appropriate for the season and newest trend items
• Managing sales/discounted items
• Providing excellent customer service and helping customers mix and match items to increase sales for the franchise
• Ensuring the shop floor always was clean and tidy and well stocked at all times, encouraging staff to make sure that no trip hazards were left on the floor and that rails were clean and presentable

Customer Assistant - Poundland

(2022-01 - 2023-12)

• Cashier on both the manual tills and running the self service checkouts answering customer queries, challenging when necessary and problem solving in a quick and efficient manner to allow for customer flow and increased sales
• Replenishing stock and directing customers to items they are looking for
• Accounting for deliveries and ensuring the correct stock was incoming and then merchandising to the company floor plans

Retail Assistant - Children's Trust and Oxfam

• Sorting donations, labelling and pricing items, cleaning clothes and other items using a steam cleaner
• Serving customers and answering queries
• Processing transactions, till work and cash and card handling for payments
• Encouraging Gift Aid sign up to increase income for the charity
• Arranging window displays to promote products and encourage people into the store
• Being a keyholder with responsibility for closing the shop when required

GCSE - Maths, English and Science