Wine expert with events experience
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With over six years of hospitality experience, extensive front-of-house leadership, and specialist wine and service knowledge, I am confident in my skills.
In my most recent role as Wine Tour Guide and Restaurant Supervisor at Hencote Vineyard, I worked directly with guests throughout their visit, from welcoming and seating to guiding tastings and ensuring smooth service during busy periods. This role strengthened my ability to anticipate guest needs, manage service flow, and maintain high standards of presentation and cleanliness while collaborating closely with kitchen and bar teams. I regularly handled POS systems, processed payments accurately, and resolved guest queries or concerns calmly and professionally.
Previously, as Front of House Manager and CEO of The Gorgeous Pizza Co & Hello Gorgeous Event Ltd, I oversaw high-volume service in fast-paced environments, coordinating staff, managing opening and closing procedures, and ensuring consistent service quality. This experience developed my strong attention to detail, teamwork, and ability to remain approachable and efficient under pressure — skills directly aligned with your front-of-house expectations.
My WSET Level 2 qualification, Introductory Master Sommelier training, and Personal Alcohol Licence allow me to confidently discuss menus, recommend drinks, and enhance guests’ dining experiences through knowledgeable, engaging service. Alongside this, my Level 3 Food Safety & Hygiene certification ensures full compliance with health, safety, and sanitation standards.
Colleagues and guests describe me as calm, friendly, and genuinely customer-focused. I take pride in creating a welcoming atmosphere, supporting teammates during busy services, and ensuring every guest leaves feeling valued — values that strongly align with the ethos
I would welcome the opportunity to bring my hospitality experience, wine knowledge, and passion for excellent service to your team. Thank you for considering my application, and I would be delighted to discuss my suitability further at interview.
