Global Capability & Development Advisor at Arcadis UK (2022-03 – 2026-03)
Delivered global capability initiatives supporting organisational development and leadership effectiveness across a workforce of 36,000+ employees.
- Directed the design and implementation of global capability programmes including Sustainability, Performance Development and Line Management initiatives, coordinating over 30 subject matter experts and senior stakeholders across regions and business areas.
- Managed strategic HR initiatives aligned with organisational priorities, overseeing programme design, stakeholder engagement, implementation and evaluation.
- Led the global rollout of compliance learning initiatives across 36,000+ employees, improving completion rates and increasing efficiency of mandatory programmes.
- Oversaw implementation of digital learning solutions, coordinating vendors and internal teams to deliver scalable capability resources for a global workforce.
- Supported organisational transition to a global development model through stakeholder engagement across business areas and regions.
- Designed and delivered Virtual Instructor Led training / eLearning for all levels.
- Applied analytics and employee insight to evaluate programme effectiveness and inform continuous improvement of global capability initiatives.
- Trained Wellbeing Advocate, supporting psychologically safe, stigma‑free conversations and signposting colleagues to appropriate resources.
Global Wellbeing & Resilience Advisor at Arcadis UK (2021-10 – 2022-03)
Delivered global wellbeing initiatives designed to strengthen employee resilience and support organisational performance.
- Designed and implemented global wellbeing campaigns aligned with corporate priorities, including a World Mental Health Day initiative reaching over 30,000 employees worldwide.
- Supported development of manager capability in supporting employee wellbeing and resilience across teams.
- Redesigned wellbeing and EDI intranet resources, contributing to a 40%+ increase in engagement with employee wellbeing resources.
- Collaborated with HR and internal communications teams to embed wellbeing initiatives within wider organisational people strategies.
- HR/Wellbeing policy research for menopause support policy.
Learning & Development Advisor (UK) at Arcadis UK (2018-11 – 2021-10)
Managed global capability initiatives supporting leadership development and workforce effectiveness.
- Coordinated global leadership and line manager capability initiatives in partnership with HR and senior leadership.
- Led talent and inclusion initiatives including Women in Arcadis and Refugee Returner programmes, supporting diverse talent pipelines and organisational inclusion goals.
- Managed vendor partnerships and development of digital learning resources to scale development opportunities for a global workforce.
- Enhanced onboarding and manager capability programmes through scalable virtual solutions during the pandemic.
- Designed and delivered in‑person / virtual training / eLearning (e.g. Line Manager, Leadership, Mental Health).
- Delivered, as a MHFA trainer, accredited Mental Health First Aid England training, qualifying staff as first aiders and enabling line managers to support wellbeing.
Learning & Development Coordinator at Arcadis UK (2014-11 – 2018-11)
Supported the coordination and delivery of global capability initiatives and leadership development programmes.
- Coordinated onboarding and development initiatives supporting new hires and emerging leaders.
- Contributed to organisational inclusion initiatives and capability programmes.
- Supported the delivery and administration of global learning and development initiatives.
Global Training & Development Coordinator at PA Consulting Group (2004-08 – 2014-03)
Supported global development programmes within a large consulting workforce.
- Managed global onboarding programmes supporting 150–300 new hires annually.
- Coordinated development programmes for 1,000–2,000 consultants each year.
- Evaluated programme effectiveness and supported continuous improvement of development initiatives.
Training Director / Listening Volunteer at Samaritans (2006 – 2013)
Trained volunteers preparing to become Samaritans. Mentoring in to role.
- Provided leadership and operational support including on-call leadership
- Supported volunteer capability development and service delivery.
