Independent HR Advisory Consultant & CPD at Independent (2025-11 – Present)
- Independent Workplace Investigations (Whistleblowing, Grievance & Conduct)
- Alternative Dispute Resolution (ADR) & Mediation
- Neutral Third-Party Consulting & Conflict Resolution
HR Operations Manager (Interim) at Atlantic Projects Ltd (2025-07 – 2025-11)
Led the strategic redesign and implementation of a company-wide HR and payroll framework across UK, Ireland and international sites within a high-growth engineering business.
- Led end-to-end HRIS and payroll system selection, implementation and integration across multiple jurisdictions
- Conducted a full review of existing HR processes, identifying compliance risks, data inconsistencies and governance gaps
- Standardised HR documentation, employment records and reporting structures across operations
- Advised leadership on organisational structure, workforce capability and compliance exposure
- Aligned HR governance frameworks with ISO-accredited audit requirements
- Developed workforce data reporting dashboards to support executive decision-making
- Led change communication strategy across multi-site operational teams
- Embedded consistent HR operational processes to support future scalability
Group HR Manager at SureScreen Group (2024-11 – 2025-07)
Senior HR lead delivering comprehensive operational management and workforce planning for high-volume manufacturing and scientific operations in a safety critical sector.
- Managed complex employee relations casework including investigations, grievances, disciplinaries and formal hearings
- Advised on capability processes, absence management and structured performance improvement plans
- Supported workforce planning decisions aligned to production requirements and regulatory constraints
- Ensured HR practice aligned with health & safety and regulatory obligations
- Reviewed and strengthen policy interpretation and ensured consistent application across operational teams
- Led employee engagement initiatives, contributing to an 18% uplift in Q1 engagement scores
- Supported managers in building confidence and competence in handling ER matters directly
- Maintaining visible HR presence across operational areas to ensure accessibility and credibility
HR & Payroll Manager (Interim) at Ashmere Healthcare (2024-05 – 2024-09)
Provided day-to-day HR advisory operations, complex employee relations casework management, and payroll compliance auditing across seven regional multi-site care locations. Planned personal and professional development break between fixed-term contracts.
- Provided day-to-day HR advisory support to Home Managers across seven locations
- Managed complex ER casework including conduct, safeguarding-related matters, absence
- Recruitment and Onboarding
- Advised on regulatory compliance linked to care standards and workforce conduct
- Supported managers through disciplinary investigations and formal hearings
- Ensured compliance with Working Time Regulations and rota governance
- Worked closely with Finance to oversee payroll processes and resolve discrepancies
- Reviewed payroll controls and implementing changes, reducing processing errors by 30%
- Standardised disciplinary documentation and performance review processes across all homes
- Introduced wellbeing and recognition initiatives to support retention in high-turnover unit
HR Business Partner at AMAZON (2024-02 – 2024-04)
Fixed-term contract
- Partnered with the leadership team to drive people strategies across East Midlands Fulfilment Distribution Centre
- Supported the implementation of an employee engagement agenda, resulting in a 12% improvement in employee satisfaction and reduced turnover
- Provided support and training in managers, resolving employee relations issues in a 24/7 high volume FMCG environment
TUPE Project Lead at Rolls-Royce (2023-10 – 2024-01)
Led the statutory TUPE transfer of 530 employees within a unionised manufacturing environment. Transfer completed with zero grievances, tribunal claims or legal escalations.
- Directed the full statutory consultation process with recognised trade unions and affected employees
- Worked in partnership with Legal, HR and operational leaders to ensure compliance with TUPE regulations
- Prepared formal consultation documentation, communication packs and FAQs
- Delivered employee briefings and consultation meetings
- Managed risk mitigation and dispute resolution strategies
- Advised senior stakeholders on potential legal and industrial relations exposure
- Coordinated post-transfer integration, policy alignment and process harmonisation across three business units
- Maintained detailed documentation to ensure defensibility and legal compliance
Lead People Partner at Bulkhead Technology (2022-05 – 2023-06)
Built and embedded the HR function during rapid organisational growth and acquisition by a global games design publisher. Transitioned HR from informal processes to structured and scalable governance.
- Delivered full-spectrum HR support including recruitment, onboarding, performance and employee relations
- Designed and implemented structured job descriptions and grading frameworks
- Introduced appraisal systems and performance documentation standards
- Supported succession planning and workforce development strategy
- Coached managers through performance management and conduct processes
- Implemented improved absence tracking and structured return-to-work processes, reducing short-term absence by 12%
- Updated policies to align with evolving employment legislation
- Strengthened documentation standards to improve consistency and reduce risk
- Led integration of HR processes post-acquisition
HR Business Partner at Superdrug Distribution & Logistics (2021-10 – 2022-02)
Project-based role
- Led a £1.5m operational transition within a unionised distribution environment
- Managed high-volume ER casework including formal hearings and conduct investigations
- Partnered with trade union representatives during workforce restructuring
- Supported redeployment and organisational change initiatives
- Advised on consistent policy interpretation across shifts and departments
- Conducted return-to-work reviews and absence management processes
HR Business Partner at St Andrews Healthcare (2021-03 – 2021-09)
- Provided full HR advisory support across multiple residential care sites, managing a headcount of 700+
- Developed local manager capability by coaching on disciplinaries and absence reviews
- Led on complex employee relations investigations
- Reduced case resolution time by 30% by standardising documentation and improving escalation processes
- Partnered with the Learning & Development team to deliver compliance-based training and induction refreshers
- Led safeguarding-related investigations and ensured compliance with safer recruitment procedures throughout onboarding process
Head of HR at Strictly Education (2019-05 – 2021-02)
High-Volume, PE Backed, High Growth organisation
- Reported directly to the Board on people strategy, governance and workforce risk
- Held full accountability for HR strategy and operational delivery
- Led multiple TUPE consultations during service contract transitions
- Managed complex employee relations cases - grievance, restructuring and gross misconduct
- Advised operational leaders on workforce planning and contract mobilisation
- Oversaw policy development and governance frameworks
- Introduced employee engagement and recognition strategies, improving satisfaction year-on-year
- Supported organisational change and structural realignment
- Ensured safeguarding compliance within education-sector environments
Regional HR Operations Manager at White Rhino HR Consultancy (2009-08 – 2019-04)
- Led HR delivery across seven business units (UK, Shanghai, Australia)
- Advised regional leaders on recruitment, mobility, performance and compliance
- Ensured alignment with local employment legislation across jurisdictions
- Introduced consistent HR policies and procedures across sites
- Supported international mobility and visa processes
- Reported workforce metrics to regional leadership teams
- Advised on legislative and policy differences between markets
