Angela Norris

Friendly, reliable and hardworking individual with experience in both café and retail environments. Confident providing good customer service, working as part of a team and handling multiple tasks in a busy environment. Quick to learn, organised and able to communicate politely and professionally with customers and colleagues. Looking to develop my skills and gain further experience in a retail or customer-facing role.

Café Work Experience at Café

• Provided friendly and polite customer service.
• Assisted customers with their requests and helped create a welcoming environment.
• Worked efficiently during busy periods while completing multiple tasks.
• Helped keep the café clean, tidy and organised.
• Worked as part of a team to complete daily tasks.
• Followed instructions and workplace procedures.
• Developed communication, teamwork and time-management skills.

Retail Work Experience at Retail

• Assisted customers in a friendly and helpful manner.
• Helped maintain a clean, organised and presentable shop floor.
• Assisted with organising and replenishing stock.
• Worked effectively as part of a team.
• Managed multiple tasks while maintaining good customer service.
• Communicated professionally with customers and colleagues.
• Followed instructions and completed tasks efficiently.
• Developed confidence working in a busy customer-facing environment.