Accounts manager - UMETV media
(2025-02)
- Oversee and manage the company's credit control activities, ensuring prompt invoicing and efficient collection of payments.
- Maintain comprehensive and accurate records of all transactions and client communications relating to outstanding debts.
- Perform regular credit assessments on both new and existing customers to evaluate risk exposure.
- Communicate professionally with clients to address and resolve any invoice or payment-related queries.
- Prepare and maintain aged debt reports, providing management with insights into overdue accounts.
Customer Service & Business membership Sales Administrator - Cass Art NG24 2DE
(2024-04 - 2025-02)
Duties and Responsibilities
- Providing valuable support to the SAA Membership in the membership recruitment process, membership enquiries and product sales.
- Sales Administration and supporting Inbound and Outbound calling supporting or exceeding business's sales target
- Delivering excellent customer services support, managing payments and creating invoices as well as ensuring payments are made on time.
Credit Control - Credit & Collections at Teleperformance
(2018-06 - 2024-06)
Duties and Responsibilities
- Efficient collection of unpaid invoices, controlling and ensuring payments are made and received on time.
- Payment allocations and effective communication with the sales ledger and debtors to control credit limits.
- Building excellent customer service and ability to work under pressure
- Minimizing debt by ensuring payments are received and allocated on time.
- Knowledge of MS Office Excell, CRM and various computer systems.
