Retail and sales
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I'm a driven individual with skills and experience in the management area, In my previous positions I made sure that every day to day task was completed prompt and efficiently.
Ready to contribute to boosting sales and creating positive outcomes Friendly and approachable, with exceptional communication and customer service skills.
Eager to contribute to success and growth of any role I have background in sales and operations management across diverse industries. Confident in fostering relationships with customers to increase loyalty and retention. I think critically with a can-do attitude for successful retail operations. 1 am organised, adaptable, hardworking and organised with good conversational and time management abilities.
GCSEs: English Speaking and Listening, 06/1998 AQA - Sheffield, South Yorkshire .
GCSEs: Art, 06/1998 AỌA - Sheffield, South Yorkshire .
Im a hard working mum who worked in my father's family business on a daily basis for 17 vears. I now work for Sainsburys and have done for the last " vears but 1 am now seeking work where I can work from home or in school hours to fit around my family.
GCSEs: Design & Technology Graphic Products, 06/1998 AỌA - Sheffield, South Yorkshire .
Sales assistant, 02/2016 to current Sainsburys - Sheffield, South Yorkshire
•Assisted customers with product selection and provided personalised shopping advice to enhance their experience. .Handled cash and card transactions accurately, ensuring efficient operations at the checkout. •Managed stock replenishment and maintained store cleanliness to create a welcoming environment for customers
•Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
Shop manager, 06/1998 to 12/2014 Goldseal Windows - Sheffield, South Yorkshire
•Provided insightful product knowledge to customers • Negotiated with suppliers for better prices, leading to improved profit margins.
•Boosted overall sales performance through the implementation of effective merchandising strategies.
•Managed store inventorv to ensure adeguate stock levels at all times •Ensured cleanliness of the shop premises, presenting professional images to customers.
•Fostered strong relationships with key customers to boost loyalty and repeat business.
Implemented health and safety protocols to ensure compliance with regulations and protect staff wellbeing. •Assisted customers in making informed buying decisions through expert advice on products. •Delivered excellent customer experiences with personalised service approach. •Oversaw daily shop operations, ensuring smooth running of business activities.