Aniisah Daharee

Reliable, friendly and highly motivated professional with over 15 years of experience across retail, customer service and management roles in bakery, pharmacy and gaming environments. Recognised for building excellent relationships with colleagues and customers and for creating a positive, team-oriented atmosphere at work. Demonstrates strong leadership, organisational and communication skills with a proven track record in staff supervision, customer care and business operations.

Highly adaptable with a background in business management and accounting. Now seeking a new opportunity to contribute experience and professionalism within a dynamic organisation.

Volunteer Administrator / Vaccination Support & Volunteer Vaccinator - Community Hub (COVID-19 and Flu Vaccination Clinic)

(2021-01 - 2025-05)

• Provided comprehensive administrative and frontline support in a high-volume vaccination clinic ensuring smooth patient flow and operational efficiency.
• Registered patients, scheduled appointments and maintained precise health records and consent documentation in line with data protection standards.
• Actively participated as a qualified volunteer vaccinator independently administering COVID-19 and seasonal flu vaccines safely and efficiently.
• Assisted healthcare professionals during vaccination sessions, supporting clinical processes and ensuring strict adherence to health and safety regulations.
• Managed stock levels, assisted with inventory control and conducted accurate data entry for reporting and audit purposes.
• Promoted a welcoming and calm environment for patients, addressing queries and providing reassurance contributing to high patient satisfaction.

Group Sales Manager / Shop Manager / Deputy Manager / Cashier - Betfred Bookmakers - London

(2011-04 - 2021-04)

• Oversaw day-to-day operations across five high-performing betting shops, ensuring compliance with company policies and regulatory requirements.
• Recruited, trained and supervised teams, fostering professional development, motivation and a collaborative culture.
• Managed financial processes, including cash handling, daily reconciliations, banking procedures and audit preparation.
• Delivered exceptional customer service, resolving complex issues and promoting responsible gambling practices.
• Developed strategies to improve sales performance and customer retention through targeted team coaching and operational improvements.

Health Care Assistant / Deputy Manager / Sales Care Coordinator / Fragrance & Makeup Consultant / Sales Assistant - Boots the Chemist - London

(2006-09 - 2012-10)

• Progressed through multiple roles, demonstrating reliability, initiative and leadership potential in a fast-paced retail and healthcare environment.
• Assisted pharmacists in dispensing advice and customer consultations, maintaining patient confidentiality and service excellence.
• Managed staff schedules, daily store operations and cash handling with accuracy.
• Delivered customer-focused support, building long-term relationships and enhancing the in-store experience.
• Supported marketing campaigns and sales initiatives increasing engagement and product visibility.

Sales Assistant - Greggs Bakery - London

(2006-02 - 2006-08)

• Provided friendly and efficient service in a high-volume bakery environment, consistently meeting customer needs.
• Prepared, displayed, and sold bakery products while maintaining rigorous hygiene and safety standards.
• Assisted with shop opening and closing procedures, operating tills accurately and efficiently.

Diploma in Accounting - Accounting (2010 - 2011)

Management in Business (2007 - 2010)

AAT Part 1 & 2 - Accounting - Association of Accounting Technicians (2003 - 2006)

GCSEs - English & Mathematics (2002 - 2003)