Aniolek173

I manage and streamline the claims process with couriers across multiple regions, ensuring timely resolution and accurate processing of internal credits. Vital part of the Carrier Management team, responsible for managing carrier claims and ensuring that voided shipments are resolved promptly.

Claims Administration Clerk - J&J Global Fulfilment eCommerce

(2000-09)

I handle all aspects of claims from start to finish for clients whose shipments have been lost or damaged. I'll be the primary point of contact for clients, guiding them through the insurance claim process.

• I work closely with our client and the carrier to gather all necessary evidence, including documentation and photos, to support the claim.
• I identify and resolve shipments that are in a void status across our international sites. Your quick action is critical to prevent these issues from negatively impacting our clients' service level agreements (SLAs).
• I correct inaccuracies in shipment information, such as incorrect addresses, and ensure the data provided is accurate and complete.
• I coordinate with carriers to resolve voided shipments and escalate unresolvable issues to our technical support team to address any system-related problems impacting client satisfaction.

Inventory Co Ordinator/ Finance Administrator - Ocee Design

(2014-06 - 2000-09)

Purchasing specialist dealing with suppliers both in the UK and Internationally. Working in a fast-paced manufacturing business where organisational skills and attention to detail are key. I am a hardworking and presentable individual who is keen to further my career within a Purchasing or Administration role.

With excellent communication skills, I report confidently to colleagues and management teams. I enjoy working as part of a team and can work effectively with a variety of individuals, whilst maintaining a self-motivated approach.

• Placing Purchase orders with suppliers both UK and international withing set Manufacturing lead times on the bespoke system
• Manually ordering Fabric Meterage as to the customers' requirements
• Cross checking the outstanding Purchase order report with goods received notes
• Matching purchase orders to Invoices and querying any discrepancies with both the supplier and warehouse
• Dealing with Non-conformance issues and managing credits or replacements received
• Work closely with Warehouse, Sales and Production to ensure the customer experience is first rate.
• All administration tasks that come within a busy office

Retail Assistant - Best One

(2011-08 - 2011-10)

• Providing a high standard of customer service
• Cash handling and till work
• Re-stocking shelves and ensuring all goods were displayed in an attractive manner
• Assisting customers with finding the goods they require
• Giving advice on product availability and prices

Warehouse Order Picker - MEM Agency – contracted to George at Asda

(2008-01)

• Picking and packing items of clothing for general distribution
• Working with computerised order sheets
• Completing quality checks on products, prior to despatch
• Operating as part of a team
• Working to targets and deadlines

Warehouse Order Packing - Encore Agency – Dascher

(2007-02 - 2008-03)

• Packing boxes of cosmetics for various large commercial outlets
• Working as part of a team to ensure targets were met
• adhering to health and safety regulations

Machine Operator - Tempus Agency - Bearwood Engineering Ltd.

(2006-08 - 2006-11)

• Assembling air conditioning units and radiators for ships and boats
• Working as part of a team
• Using excellent attention to detail to ensure each part was assembled correctly

Diploma - Communications with Public Relations and Polish Language Teacher - University of Jelenia Gora (2002-01 - 2005-12)

ESOL Entry 3 - Northampton College (2011-01 - 2011-12)

IT Level 1 - Northampton College (2011-01 - 2011-12)

IT - Learn Direct (2012-01 - 2012-12)

Diplomas - Math, Polish and English - High School (1998-01 - 2002-12)