Anisa Iqbal

I am a hardworking and enthusiastic individual who likes completing tasks and projects to the best of my ability. I thrive on challenges and look forward to developing my skills further at all levels. Over the years I have developed strong interpersonal and communication skills; also the ability to work on my own initiative as well as equally part of a team.

I am able to carry out instructions accurately and quickly with limited supervision. I have always been responsible and prepared to take ownership of my tasks, ensuring I complete them to the best of my ability. I have learnt to work under pressure and to strict deadlines/targets.

As I have graduated in Business and Management studies, I had to undertake numerous group work activities besides working with a professional company within a group as well as using my own initiative. I feel my skills will allow me to deliver the role to the best of my ability and I could make a valuable contribution to the company if given the opportunity. I am a qualified Dispensing Optician looking to broaden my knowledge and skills.

Trainee Dispensing Optician - The Eye Centre

(2016-07)

My current job title here is Trainee Dispensing Optician. I now want to broaden my knowledge and skills where it will be useful.

• Manage a single clinic, pre screen and dispense
• Able to multi task and provide excellent customer service under pressure
• Able to make decisions on my own
• Order stock when needed and keep track of company expenses
• Also did locum Domiciliary work with Visioncall, enjoyed travelling and meeting new people

Optical Assistant - Specsavers

(2015-03)

Working for a corporate organisation taught me how to provide excellent customer service whilst working with different departments.

• Being flexible made me achieve my targets
• Helped with staff training when needed
• Able to dispense to all levels using the in store Socrates system
• Able to problem solve with excellent knowledge through completing Cert 3

Patient Advisor/Counsellor - Optimax

(2014-10 - 2015-02)

During my time at Optimax I took responsibly for a number of tasks.

• Answering the phone
• Welcoming clients and counselling
• Completed topography scans without any difficulty
• Built consumer rapport and meeting targets

Optical Assistant / Receptionist - Eye Care Optical

(2010-04 - 2014)

My time at Eye Care Optical working as an optical assistant / receptionist was a great experience and it taught me a lot. I am now more confident dealing with customers face to face as well as over the telephone, also improvising if necessary. I was able to provide excellent customers service and built a rapport with regular consumers. I trained up to get involved with the dispensing process fairly quickly.

• Used the auto refractor, fields machine and measuring up different types of lenses

Admin Assistant - Multicultural Arts

(2008-05 - 2008-05)

During this work placement as an admin assistant I undertook a number of tasks, such as keeping files up to date and making sure work was completed on time. When working in the office I took up tasks such as photocopying and filing to keep records updated. I also worked outside the office assisting with design of banners for marketing events.

• Reached and exceeded individual targets
• Committed to excellent customer service and prepared to go that extra mile to ensure customer satisfaction
• Confident in dealing with clients and ready to interact within the whole marketing events taking place

FDSc - Ophthalmic Dispensing - Bradford College (2017-09 - 2020-07)

BSc - Business and Management Studies - Salford University (2011-09 - 2014-07)

OCR Nationals - Business - Bury College (2009-09 - 2011-07)

Certificate - Financial Studies - Bury College

GCSE - Falinge Park High School (2004-09 - 2009-07)