Anita Kalafati

Dedicated store supervisor with 3+ years of experience in retail environments. Recognized for my ability to communicate with customers, provide exceptional service, and upsell products. In addition to this, I possess superb management skills that enable me to coach, motivate and develop staff in every aspect of a business. Seeking retail sales position with opportunities for advancement into a managerial position.

SAHARA, MARYLEBONE, London

Store Supervisor Nov 2019- Jan 2022

• Maintain smooth day-to-day operations of the retail site through diligent staff supervision, ensuring standards and procedures are strictly followed
• Weekly review of inventory and sales records reporting for Directors to review
• Check inventory system to locate items at other stores, in turn also improving sales rates at my branch
• Generate lucrative relationships with clients through active engagement
• Mentored newly hired employees in upselling techniques and how to improve sales expertise

GLASGOW CALEDONIAN UNIVERSITY (2018-2019)

MSc( International Fashion Marketing) Masters of Science

MANCHESTER METROPOLITAN UNIVERSITY (2017-2018) Certificate, Professional Development

MANCHESTER METROPOLITAN UNIVERSITY (2013-2016) Bachelor of Arts , Fashion Buying & Merchandising