Anita Unger

Self-motivated Cleaner with 30 years of experience in mosts enviroments. End of tenancy being a main lifetime acheivement. Outstanding results and feedback. High levels of cleanliness throughout all types of buildings.

Shares practical deep cleaning techniques to deliver first-class hygiene and safety. Hardworking with keen eye for detail and knack for maintaining spotless environments. Transformed numerous sites into pristine and hygienic spaces, contributing to safer and more pleasant atmosphere for all.

Known for reliability and positive attitude, always ready to go extra mile to ensure outstanding results. Trustworthy keyholder, reliable and always ready for cleaning assignments and willing to work hard to meet targets. Trained in cleaning different types of spaces and adaptable to changing requirements between jobs.

Careful to check work and maintain strict quality standards. Cleaned in multiple enviroments including hospitals, doctors surgeries, schools, pubs and holiday lets.

CONTRACT CLEANER (SEN SCHOOL AND PUB) - Total Cleaning South Ltd - RAMSGATE, KENT

(2025-05 - 2026-01)

• Performed routine checks on cleaning supplies inventory to avoid running out of key items.
• Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
• Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
• Kept communal areas tidy and well-organised for optimal functionality.
• Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
• Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
• Utilised eco-friendly products to maintain a safe, chemical-free environment.
• Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
• Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
• Worked quickly to complete cleaning within allotted timeframes.
• Cleaned and dried windows, mirrors and glass surfaces.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
• Emptied and cleaned trash cans following procedures.
• Safely stored cleaning solutions, equipment and chemicals.
• Spot cleaned and sanitised high-touch areas.
• Restocked, refreshed and sanitised bathroom facilities.
• Followed health and safety guidelines to properly dispose of waste and toxic materials.
• Monitored cleaning supplies and ordered more when necessary.
• Correctly used colour-coded equipment.
• Adhered to health and safety regulations to maintain safe environment for customers.
• Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
• Vacuumed carpeted areas and mopped hard floors.
• Used correct procedures to clean floors, communal areas and work spaces.
• Followed health and safety standards governing correct use of chemicals.
• Polished glass, mirrors and metal items to attractive shine.
• Cleaned surfaces to preserve professional standards and minimise infection risks.
• Wiped down fixtures to remove built-up dust and maintain appearance.
• Achieved spotless results within working timeframes to meet client needs.
• Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
• Employed optimal safety practices to eliminate risks, hazards and accidents.
• Sanitised communal touchpoints for optimum worker and visitor health and wellness.
• Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
• Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
• Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
• Ensured customer satisfaction by addressing specific requests or concerns promptly.
• Secured premises at end of shift, ensuring safety of all areas.
• Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.

CHARITY SHOP VOLUNTEER - Pilgrims Hospice - Margate, Kent

(2022-11 - 2026-01)

• Demonstrated excellent customer service skills to ensure repeat business.
• Organised stock room for ease of access and improved efficiency.
• Maintained cleanliness and hygiene standards throughout the shop floor.
• Managed till transactions, resulting in accurate accounting.
• Assisted in sorting and pricing donations for streamlined operations.
• Warmly greeted customers, delivering outstanding service from store arrival to departure.
• Processed, labelled and displayed donations quickly to maximise sales opportunities.
• Operated cash registers with accuracy and processed cash and card transactions.
• Rotated, priced and merchandised donated goods to drive sales.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Encouraged gift aid sign-ups amongst donors to increase charity income.

CONTRACT CLEANER - Churchill Group (QEQM Hospital) - Margate, KENT

(2023-09 - 2024-12)

• Secured premises at end of shift, ensuring safety of all areas.
• Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
• Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
• Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
• Kept communal areas tidy and well-organised for optimal functionality.
• Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
• Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
• Worked quickly to complete cleaning within allotted timeframes.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
• Safely stored cleaning solutions, equipment and chemicals.
• Spot cleaned and sanitised high-touch areas.
• Restocked, refreshed and sanitised bathroom facilities.
• Followed health and safety guidelines to properly dispose of waste and toxic materials.
• Monitored cleaning supplies and ordered more when necessary.
• Correctly used colour-coded equipment.
• Adhered to health and safety regulations to maintain safe environment for customers.
• Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
• Kept floors clean with regular sweeping, vacuuming and mopping.
• Vacuumed carpeted areas and mopped hard floors.
• Used correct procedures to clean floors, communal areas and work spaces.
• Followed health and safety standards governing correct use of chemicals.
• Cleaned surfaces to preserve professional standards and minimise infection risks.
• Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
• Achieved spotless results within working timeframes to meet client needs.
• Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
• Sanitised communal touchpoints for optimum worker and visitor health and wellness.
• Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.

CHARITY SHOP VOLUNTEER - Sue Ryder - Margate, Kent

(2022-06 - 2023-02)

• Assisted in sorting and pricing donations for streamlined operations.
• Managed till transactions, resulting in accurate accounting.
• Encouraged gift aid sign-ups amongst donors to increase charity income.
• Upheld strict confidentiality when handling sensitive donor information.
• Enhanced shop's aesthetic appeal by creating eye-catching window displays.
• Demonstrated excellent customer service skills to ensure repeat business.
• Organised stock room for ease of access and improved efficiency.
• Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
• Rotated, priced and merchandised donated goods to drive sales.
• Operated cash registers with accuracy and processed cash and card transactions.
• Maintained cleanliness and hygiene standards throughout the shop floor.
• Warmly greeted customers, delivering outstanding service from store arrival to departure.
• Adhered to charity organisation policies and procedures.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

END OF TENANCY CLEANER - Self Employed - Surrey

(2000-01 - 2019-09)

• Ensured customer satisfaction by addressing specific requests or concerns promptly.
• Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
• Kept communal areas tidy and well-organised for optimal functionality.
• Performed routine checks on cleaning supplies inventory to avoid running out of key items.
• Secured premises at end of shift, ensuring safety of all areas.
• Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
• Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
• Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
• Worked quickly to complete cleaning within allotted timeframes.
• Cleaned and dried windows, mirrors and glass surfaces.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
• Spot cleaned and sanitised high-touch areas.
• Monitored cleaning supplies and ordered more when necessary.
• Correctly used colour-coded equipment.
• Dusted countertops, ceilings and furniture for pristine environment.
• Polished glass, mirrors and metal items to attractive shine.
• Wiped down fixtures to remove built-up dust and maintain appearance.
• Achieved spotless results within working timeframes to meet client needs.
• Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
• Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
• Used correct procedures to clean floors, communal areas and work spaces.
• Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.

RECEPTIONIST - Peter Norris

(1990-09 - 1994-09)

• Maintained an organised reception area for a professional business environment.
• Assisted with administrative tasks, improving overall functionality of the office.
• Managed phone calls, resulting in effective communication flow within the company.
• Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
• Enhanced customer satisfaction by efficiently managing all front desk enquiries.
• Handled appointment scheduling to ensure smooth daily operations.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Delivered front of house duties with warm and professional manner.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Kept reception area clean and organised to uphold professional office reputation.
• Handled office petty cash and maintained flawless records.

GCSE - Child Development - Westwood High London

GCSE - Maths - Westwood High London

GCSE - English Literature - Westwood High London

GCSE - English Language - Westwood High London