Order Management & Supply Chain Specialist
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Dedicated professional with expertise in customer service, administration, and supply chain operations. Skilled in SAP SD, Procurement, and Logistics, order management, and cross functional collaboration.
xperienced supply chain and customer service professional with expertise in order management, SAP SD, procurement, logistics, and sales analysis. Skilled in processing sales orders, managing inventory, and optimizing warehouse operations for multinational clients across APAC, EMEA, and North America.
Customer Service Assistant | B&M Retail Limited | Apr 2024 – Present – Processed customer purchases, managed queries, replenished stock, and organized shop floor and warehouse inventory.
Sr. Analyst | Citrix Systems (via Abacus Staffing & Service Pvt Ltd) | Aug 2022 – Nov 2023 – Managed SAP SD, procurement, and logistics for APAC clients; analyzed sales data using Power BI and Excel.
Back Office Executive | IBM Inc (North America clients) via All Blue Solution Infotech Pvt Ltd | Jul 2021 – Aug 2022 – Processed SAP SD sales orders, coordinated order fulfillment, and performed sales analysis.
Stock & Sales Coordinator | Hewlett-Packard (HP) EMEA via Sagezza India Softech Pvt Ltd | Feb 2020 – Dec 2020 – Managed warehouse inventory, order processing, and sales analysis; collaborated with vendors.
Project Coordinator | Saint-Gobain via Team Lease Service Ltd | Dec 2014 – Mar 2016 – Managed SAP SD sales orders and supported plant and warehouse teams for efficient order processing.
MSc in Data Science | Teesside University London | Nov 2024 – Focused on advanced analytics, forecasting models, and data-driven decision-making.
MBA | Avinashilingam University for Women, India | Apr 2012 – Specialized in business management, administration, and strategic operations.
