Anjali Rattu

Confident, punctual, organised and always striving for the most positive outcome in any situation. Proven customer care, organisational and time management skills. A hardworking team player who is able to multitask well whilst still producing work of high standards.

A proficient individual capable of communicating effectively at all levels. I bring strong drive, determination, and a wealth of transferable experience that position me to excel in this role and add significant value to your organisation.

Veterinary Care Assistant - Medivet - Yeading

(2024-11)

• Managing patient admissions and discharges and providing high standards of animal care.
• Assisting veterinary surgeons and nurses with patient care, handling and monitoring.
• Carrying out reception and administrative duties, including appointments and client enquiries.
• Processing payments, insurance claims and outstanding client accounts.
• Maintaining accurate records and supporting the smooth day-to-day running of the practice.

Administrator - Partap Fashion Fabrics - Southall

(2022-02 - 2024-02)

• Credit Control; I optimise cash collection through chase letters and calls and email. Resolving non-payment issues.
• Banking and Finance; posting accurately daily payment received in current account; processing sales ledger approved payments monthly
• Office administration; general office management, organising and storing information in paper and digital formats, query resolution by phone or email, greeting visitors at reception
• Sales; calling approved customers for sales orders, amending picking lists

Administrator - Telcam Security Systems - Hanwell

(2019-09 - 2020-09)

• Cash allocation daily
• Raising invoices
• Managing customer queries and directing to relevant team
• HR: taking minutes for weekly/ disciplinary meetings, maintain employee records
• Administration; book client visits; arrange the weekly schedule for installers; general office management

Administrator - Solar Warrior Ltd - Southall

(2017-09 - 2019-09)

• Raising invoices through QuickBooks
• Monthly bank reconciliations
• Chasing sales leads
• Took part in solar energy annual trade shows
• Arranging and organising receipts for VAT return purposes
• Arranging director's weekly diary

A Level - Double Business Studies A Level - Applied Science

GCSE - 9 passes at grade C and above (including English and Math)

Level 3 - Veterinary Support Assistant (2024-01 - 2025-06)

Level 1 & 2 - Excel