Ann Hindes

I am seeking a customer service or retail role where I can use my strong people skills and experience working in busy environments to support customers and contribute to a positive team. I have a background in retail and customer-facing roles and understand the importance of delivering excellent service, working efficiently and maintaining high standards. I bring a mature attitude to work, with a strong background in supporting and helping others.

I have gained extensive life experience which has developed a wide range of essential soft skills, including communication, empathy, organisation and resilience. I am reliable, hardworking and well organised, with excellent timekeeping and a positive attitude. I enjoy working with people and take pride in providing a high standard of service.

Senior Sales Assistant - Lloyds Chemist - Willenhall

Worked 8 years

• Served customers and provided advice on over-the-counter medicines
• Managed cash handling, cashing up and banking
• Ordered stock and maintained stock levels
• Processed telephone orders for medicines
• Supervised staff and supported daily operations
• Key holder responsibilities
• Gained experience working within the dispensary
• Excelled at managing a busy workload, prioritising tasks to ensure smooth daily operations
• Maintained a calm and professional approach during busy periods
• Quickly learned new responsibilities, adapting to duties with ease
• Demonstrated flexibility by taking on additional responsibilities to support the team

Pharmacy Assistant - Co-op Pharmacy - Bilston

Short-term role

• Assisted with pharmacy duties and customer service
• Supported day-to-day operations
• Provided friendly and approachable support, building positive relationships with customers
• Demonstrated strong people skills and a genuine passion for helping others
• Delivered a customer-focused service, ensuring customers felt listened to and supported

Family Caregiver - Self-Employed

Worked 24 years

• Provided full-time care for elderly parents and a terminally ill husband
• Managed medications, appointments and daily routines
• Organised household finances and schedules
• Developed strong empathy, patience and resilience
• Excellent organisation and time management
• Ability to manage sensitive situations calmly and effectively

Cleaner - Self-Employed

Worked 2 years

• Delivered high-quality cleaning services
• Managed clients and workload independently

GCE O Levels - St Thomas More Comprehensive

RSA Typing