Ann Waugh

Proactive leader with diverse experience in initiating capability, target operating model and business transformation programmes across healthcare and government.

Experienced in

1. Programme managing performance improvement, call centre staff performance and building projects.
2. Development of target operating models for lawyers specialising in government.
3. Co-producing outpatient pathways into the community with adult social care staff and other professional staff in the local hospital. 
4. Delivered fully integrated urgent and emergency (IUEC) model of care contract for London by strengthening key and emerging workforce capabilities and met future skills shortages by creating a pipeline of qualified Advanced Clinical Practitioners.
5. Robust pipeline of trainee social workers for children's and adult social services Social Workers and managers and Workforce Strategy development ensuring accountability, alignment and oversight.

Masters in Business Administration and a consultancy project designing functional competences for Philips Medical Systems, Netherlands.