Receptionist & Contracts Administrator - Medway Insulations Ltd
(2025-02 - 2026-03)
Being first point of contact on the phones & welcoming visitors.
- Monitoring emails
- Assisting Contracts managers, office manager and Director with all admin tasks required
- Monitoring checkatrade daily to answer all enquiries
- Raising/sending quotes and invoices
- Raising/sending purchase orders
- Assisting engineers
- Hiring skips for sites when required and sending po to supplier
- General adhoc duties
- Attend weekly accounts meeting to chase up outstanding payments/ensure invoice has been received by client, act accordingly
- Renewing waste carrier license every 3 years
- Physical and digital filing
Online assistant - Sainsburys, Aylesford
(2024-12 - 2024-12)
- Picking and packing customers, ensuring to pick quality products, suitable dates where applicable (chilled, bread, etc), or suitable subs if item not available
- Assisting in store customers when required
Customer assistant/Stock replen - Morrisons plc
(2024-05 - 2024-09)
- Stock replenishment, assisting customers as and when required
Online assistant - J Sainsburys, Aylesford
(2024-10 - 2024-12)
- Picking and packing customer orders
Projects Administrator - Antac Support Services
(2023-03 - 2023-06)
Software – Sage
- Raising quotes, send to client via email
- Ensuring CRM(Sage)system is up to date
- Chasing up suppliers with regards to deliveries when necessary
- Raising purchase orders on icompleat
- Ensuring tracker of jobs is up to date
- Raising and issuing comp certs to clients on completion of works
- Closing job on return of signed comp cert and transferring to accounts to invoice
- Complete expenses form for manager and engineers, scan all receipts, send all to accounts
Office Administrator (temporary) - M&P Fire Protection Ltd
(2022-10 - 2022-12)
Software – Sage 200
- Monitoring emails, sending all necessary info ones to relevant depts
- Applying for DBS checks
- Ordering equipment etc for engineers
- Invoicing and re-quoting for the servicing dept
- Challenging and paying PCN's
- Completing pqq's for subcontractors
- Carrying out any other general adhoc office duties
Administrator/Accounts Assistant - Bedz4Zzzz
(2022-06 - 2022-09)
Software - Sage 50
- Processing orders via phone, email, or the company website
- Adding customers onto Sage and raising their order
- Creating works order for each department
- Contacting customers to inform them when their order will be delivered
- Weekly bank reconciliation and sending out invoices/statements each month
Office Administrator/Receptionist - Medway Insulations Ltd - Penenden Heath
(2014-12 - 2022-03)
Software – Eque2
- First contact on the phones/emails, transferring calls to relevant person/department dealing with enquiries myself where possible
- Meeting/greeting visitors, ensuring they sign in, provide with refreshments and taking them to the meeting room
- Taking card payments both over the phone and in person
- Maintain a clean and tidy reception area at all times
- Raising quotes/purchase orders
- Raise invoices, send to client together with relevant paperwork
- Liaising with suppliers/contractors/engineers with regards to raising purchase orders to updates of the works being carried out on sites
- Ordering stationery, and coffee & tea, the essentials!
- Booking courses and making logistical arrangements (e.g. travel, and overnight accommodation) for company personnel
- Supporting the accounts department, inputting supplier invoices onto system, closing jobs on system once invoice paid. Chasing aged debtors. Assisting colleagues & management with day to day tasks
- Collating the daily timesheets and creating summary sheets to be signed off and processed for payment
- Organising basic disclosure checks when new employees start
- Booking health and safety environment tests in order to apply for Construction Skills Certification Scheme (CSCS) which all operatives need to access sites
- General adhoc duties (scanning, photocopying, filing etc)
