Anna Hindley

A meticulous and clinically trained Healthcare Professional and Clinic Director with over 23 years of clinical experience transitioning into a compliance-focused Medical Records Examiner role. Possesses an advanced understanding of medical terminology, biomechanics, pathology, and diagnostic imaging interpretation. Expert in Medical-Legal record auditing, with a proven ability to meticulously review clinical notes for accuracy, missing data, and regulatory compliance.

Fully versed in UK GDPR, Information Governance, and data integrity, uniquely positioning me to deliver high-volume, error-free clinical documentation auditing for healthcare agencies.

Director, Manager, and Principal Chiropractor at Equilibrium Chiropractic Ltd (2005-06 – Present)

• Medical-Legal Auditing: Developed a sharp expertise in auditing patient case histories for legal and insurance compliance, meticulously identifying missing data, inconsistencies, or documentation errors.
• Information Governance: Acted as the primary data controller for a busy multi-disciplinary clinic, managing thousands of active patient records in strict accordance with UK GDPR and confidentiality regulations.
• Diagnostic Report Examination: Critically analysed, interpreted, and synthesised external complex medical data—including biomechanics reports, X-rays, and MRI scans—to accurately update internal electronic patient health records.
• Clinical Documentation Auditing: Conducted regular formal and informal audits of patient case histories, intake forms, and daily treatment notes to ensure absolute factual accuracy and compliance with good practice frameworks.
• Systems Administration: Managed the day-to-day operation of the clinic's digital clinical software platforms, adapting quickly to system updates while training administrative staff on secure data entry protocols.
• Legal & Regulatory Compliance: Safely processed complex legal data requests, including external insurance requests and Subject Access Requests (SARs), ensuring absolute discretion and security.
• Operations & Leadership: Directed all operational elements of a limited company, managing a team of receptionists and associate therapists while cross-referencing billing and clinical scheduling data.

Chiropractor at Walsall Chiropractic Healthcare Centre, Chiro-UK & WellBeing Clinics (2002-10 – 2005-06)

• Medical Record Input: Documented precise patient assessments, clinical rationales, and treatment outcomes across various clinic settings.
• Clinical Reporting: Reviewed and updated patient files with radiographic/radiology data, ensuring high-quality clinical documentation and clear communication with referring healthcare professionals.

Design and Development Consultant at MGM Dizzee World

University Vacations (3 Years)

• Managed a half-million-pound operational budget, overhauling site systems, staff recruitment, and operational documentation across cultural and language barriers.

Site Manager / General Manager at EXI Ventures / UK Fairs on Tour — International / UK (1998-03 – 1997-12)

• Controlled multi-million-pound cash budgets and led large operational teams under rigid, time-critical schedules, proving strong analytical and data tracking skills.

Personal Assistant to the Managing Director at SL Electrotech Ltd

Intermittent Contracts

• Directed comprehensive office operations, covering payroll database management, bookkeeping data cross-referencing, and client record administration.

BSc (Hons) in Chiropractic – University of Glamorgan, Pontypridd (2002)

Certificate in Veterinary Chiropractic – International Academy of Veterinary Chiropractic (2005)