Probation Officer
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My employment has given me vital experience in providing excellent person-centred support, building trusting relationships and communicating effectively with individuals from diverse backgrounds in sensitive situations in a friendly and empathetic way. I am highly organised, reliable and able to work calmly under pressure while maintaining confidentiality and professional standards. I have strong experience maintaining accurate records, working within strict professional procedures, and working as part of a team.
I have a genuine desire to learn new skills and complete a recognised dental nursing qualification and to begin a career in dental nursing.
(2019-09)
I am responsible for managing a caseload of offenders, conducting risk assessments, preparing detailed reports for court and liaising with various agencies. I provide guidance and support while maintaining a friendly, caring and professional attitude.
Resettlement Officer - HMP Low Newton
(2019-03 - 2019-09)
Provided support to individuals from diverse backgrounds preparing for release, whilst maintaining a calm, organised and person-centred approach. Demonstrating excellent communication, empathy and interpersonal skills I maintained accurate records, worked within strict procedures and confidentiality standards.
Support Assistant - Foundation
(2019-07 - 2019-03)
Supported vulnerable individuals by providing practical assistance and person-centred support in a professional and compassionate manner. Experienced in building positive relationships, remaining calm in sensitive situations and contributing effectively as part of a team.
Customer Assistant - Marks & Spencer
(2016-10 - 2019-07)
I worked primarily on the Customer Service desk delivering high quality customer care while resolving customer's issues promptly and effectively. I developed strong communication skills and the ability to remain calm, polite and reassuring in busy or challenging situations.
BA(Hons) - Community Justice Learning
BTEC Extended Diploma - Uniformed Public Services
CASHE Level 2 - Understanding Behaviour that Challenges
