Anna Louise Perry

I have an excellent knowledge and experience in customer service. I organise myself in doing tasks and prioritise them in order of importance. I take time to listen to my customer's, I acknowledge their needs where I recognise if they need help. I like working in different situations and environments as it keeps me on my toes. I like meeting new people and learning how to work with them as a team.

Temporary Christmas Colleague - Tesco Extra Calne - Calne

(2025-12 - 2026-02)

• Serving customers on till
• Helping on self service
• Assisting in the customer service desk
• Helping and assisting staff in petrol filling station

House-Keeper - Beechfield House - Beanacra

(2025-08 - 2025-10)

My role as house keeping member of the team. Making the hotel appearance clean and tidy, well presented.

• Dusting, mopping and hoovering in front of the house
• Clean rooms
• Replenish items
• Change bed linen

Charity Shop Assistant - Julian House - Melksham

(2025-07 - 2025-08)

• Serving on till
• Stock rotation
• Labeling
• Sorting stock
• Steaming items
• Displaying items

Optical Assistant - Vision Express - Chippenham/Swindon/Trowbridge

(2017-04 - 2025-05)

During my time with Vision Express I have achieved the skills and knowledge to serve the public in optics. In my first year I did my Bronze level 1 training and Silver level 2 training. Where I gained the knowledge and skills necessary to help and assist customers confidently with the knowledge I learned, which in time has increased my experience with in this specialised area. Acknowledging every customer whom comes in and giving my full attention, offering a friendly and helpful service.

• Help and advise customers choosing frames
• Dispensing the glasses
• Collections
• Ordering contact lenses
• Eye health screening
• Assisting the optician
• Running shop and closing when needed

Optical Assistant - Specsavers - Trowbridge

(2020-01 - 2020-01)

• Help customers choose glasses
• Dispense glasses
• Make store tidy and clean
• Pre-screening
• Taking calls
• Booking appointments
• Contact lenses teaches

Sales Assistant - Watlings Goldsmiths - Lacock

(2017-02 - 2017-02)

• Assisting customers
• Displays
• Labeling
• Answering phone queries
• Tidying and making the shop floor presentable

Merchandiser - Oakwood Merchandising - Chippenham

(2015-07 - 2017-02)

My role on behalf of Tesco's, to follow plans and instructions on my tablet and take photos and answer questions on my phone to show work completed. I also visited two other stores to do complete tasks within my role. I was required to inform my manger of any issues, call field support to report, order stock, missing or damaged display items. I had to be organised and efficient with tasks, to be completed effectively on time.

• Replenish and rotate the stock for specified areas of the store

Customer Kiosk/Checkout Assistant - Tesco Metro - Chippenham/Calne

(2008-06 - 2017-02)

My role at Tesco includes serving customers on front desk or on checkouts, I remain efficient and used my personality to come across naturally when serving. I welcome and acknowledge customers with a smile and talk to them while packing their groceries.

New Start Level 1 and 2 - Computer and Administration - Wiltshire College Chippenham (2008-09 - 2009-07)

BTEC National Diploma - Public Services Level 3 - Wiltshire College Chippenham (2004-09 - 2006-06)

Adult Numeracy Level 2 - Numeracy - Wiltshire College Chippenham (2006)

I.C.T Skills Level 2 - Information and Communication Technology - Wiltshire College Chippenham (2004)

G.C.S.E.S - Multiple subjects - Sheldon School (1999-09 - 2004-05)