Anna Reece

A highly motivated individual with a background in youth work, activity instructing and animal care. Honest and reliable team player who can also be trusted to work unsupervised using own initiative. Open to challenges and always striving to enhance existing skills through training opportunities.

Youth Worker & Climbing Instructor - The Way Youth Zone - Wolverhampton

(2015-11)

Valued member of the Youth Work team delivering support to young people at The Way

• Instructing climbing sessions with junior and senior groups. Helping and assisting in all climbing activities and running own girl group sessions with a focus on positive attitude
• Delivering sports activity sessions over a range of events and activities
• Developing young people using engagement, coaching, and mentoring to help them achieve personal goals
• Extensive knowledge of safeguarding and detailed record keeping
• Excellent communication over a wide range of mediums
• Experience of change management and resilience during Covid-19, adapting support to ensure young people were still able to get valuable assistance within stringent guidelines

Actor & Visitor Engagement Assistant - Shrewsbury Prison - Shrewsbury

(2019-05)

Actor for themed events on an ad-hoc basis, spending time engaging with guests to ensure an exceptional level of customer service and audience participation

Greyhound Parader - Monmore Green Stadium - Wolverhampton

(2017-04 - 2019-08)

Delivering a high level of animal care, customer service and teamwork

Assistant Manager - Coral Bookmakers - Wolverhampton

(2015-08 - 2016-01)

• Assisting customers to place bets and use the gambling machines
• Providing an excellent level of customer service
• Key holder responsibilities
• Dealing with problems and complaints in an efficient manner whilst prioritising urgent issues
• Adhering to GDPR policies, strict legislation, and industry regulation

Activity Instructor - Woodlands Adventure and Outdoor Learning - Walsall

(2014-05 - 2015-08)

• Instructing a variety of activity sessions to children and adults
• Guiding guests around our onsite animal sanctuary and leading talks about the animals
• Maintaining the site, activity areas and animal enclosures to a high standard

Action Team Member - In2action - Isle of Wight

(2013-03 - 2013-06)

Delivering safe and fun activity sessions for groups of school children

Activity Instructor - JCA - Portsmouth

(2012-04 - 2012-07)

Delivering activity sessions and attending to any of the group's needs

Basic Training - British Army - Pirbright, Surrey

(2011-10 - 2011-12)

Began basic training for the British Army, including complying with all duties as bound by Attestation and conducting myself to the high standards required

Greyhound Parader - Monmore Green Stadium - Wolverhampton

(2007-08 - 2011-10)

Delivering a high level on animal care, customer service and teamwork

Multi Activity Instructor - PGL - Pontins, Somerset

(2006-05 - 2007-06)

Delivering activity sessions to a high standard and offering high levels of customer care

Group Leader/Instructor - PGL - Osmington Bay, Dorset

(2006-01 - 2006-05)

Delivering activity sessions to a high standard and offering high levels of customer care

Carer - Personal - Wolverhampton

(2013-06 - 2014-05)

Assisting my mother with everyday activities following surgery

Carer - Personal - Wolverhampton

(2011-12 - 2012-04)

Assisting my mother with everyday activities during a period of illness

Pass - Preparation for uniformed services - Walsall College of Arts and Technology (2003-09 - 2004-06)

Pass - Fitness industry studies - Walsall College of Arts and Technology (2003-09 - 2004-06)

Pass - Health and safety in the workplace - Walsall College of Arts and Technology (2003-09 - 2004-06)

GCSE - General - ST Thomas More RC Secondary School (1996-09 - 2002-06)

AVCE (advanced) - Leisure & Recreation - ST Thomas More RC Secondary School (1996-09 - 2002-06)