Trainee Dental Nurse - Roderick's Dental Partners - Salford, United Kingdom
(2024-01 - 2026-07)
- Assisted dentists with routine and complex procedures, elevating patient comfort.
- Prepared dental materials as required by dentists, enhancing efficiency of procedures.
- Communicated effectively with patients to alleviate their nerves before treatments.
- Followed strict infection control protocols throughout all tasks, safeguarding both patients and staff members' health.
- Provided support during dental emergencies, ensuring quick response times.
- Contributed to team meetings with constructive inputs for continual service improvement.
- Maintained detailed patient records for future reference and treatment planning.
- Managed inventory of dental supplies, avoiding stock shortages or wastage of resources.
- Enhanced patient experience by providing comforting chair-side assistance during procedures.
- Carried out sterilisation of dental instruments to maintain hygiene standards.
- Maintained confidentiality of sensitive patient information according to legal guidelines.
- Ensured cleanliness in the dental surgery area by regularly sanitising equipment.
- Set up treatment rooms to prepare for check-ups, examinations and surgeries.
- Sterilised instruments, surfaces and chairs to control infection.
- Identified and prepared trays of tools and materials to prepare for dental evaluations and treatment.
- Supported patients during pre- and post-operative care to mitigate health and safety risks.
- Provided professional chairside assistance to dentists to follow instructions and avoid errors.
- Safely disposed of surgical and waste in biohazard containers to minimise health risks.
- Assisted in providing oral health education to patients to promote clean and healthy teeth and gums.
- Interviewed and gathered medical histories of patients to gather detailed information.
- Aided dentist in administering local anaesthetic to prepare for treatment of teeth.
- Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.
- Greeted patients and helped with completing intake and consent forms.
- Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
- Captured patient dental radiographs and provided to dentist for interpretation and diagnosis.
Data Input Clerk - Lucas Prestige Accountants Ltd. - Salford
(2019-01 - 2020-07)
- Data input clerk for detailed book-keeping of income and expenses in clients companies
- Reported and analysed with clients their monthly statements of profit and loss
- Managed incoming and outgoing calls for busy office
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance
- Corresponding with HM Revenue and Customs
Relief Supervisor and Kwik Tan Advisor - Luxury Leisure-Admiral Casino - Salford
(2017-11 - 2018-12)
- Supported to the site manager whilst over seeing a team of customer service assistants
- Provided an exceptional level of service, answered customers queries, drove promotions, managed shifts and demonstrating new gaming machines products
- Cash handling
- Answered and forwarded phone calls and emails
- Registered a new members of sunbeds
- Stock controlled
- Knowledge about tanning products
Part-time Supervisor - Neil's Friery fish and chips shop - Salford
(2017-04 - 2017-10)
- Supported management in recruitment and staff development processes.
- Monitored stock levels and ordered popular items to meet customer demand.
- Cash handling
- Served customers
- Cleaned shop by the end of shift
Waitress - Harvester Restaurant - Salford Quays
(2016-12 - 2017-04)
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Enforced social distancing policies to maximise safety of staff and customers.
- Cash handling
Receptions Cashier and Tickets Inspector - TOPS Restaurant - Manchester
(2016-05 - 2016-11)
- Performed accurate cash counts at restaurant opening and closing.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Booked reservations by phone, face to face
- Answered and provided phone calls
- Dealt with complains or problems
- Kept receptions clean and tidy
- Checked the tickets
- Showed customers tables to sit down
Waitress - METRO fish bar - Bury
(2015-11 - 2016-04)
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Enforced social distancing policies to maximise safety of staff and customers.
- Cash handled
- Cleaned restaurant by the end of shift
Marketing and PR Assistant / Shop Assistant - RYNEK Polish Shop - Salford
(2014-03 - 2015-11)
- Increased customer satisfaction by greeting visitors promptly and professionally.
- Managed clerical needs of employees, including administrative support, file management and stationery supplies
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Demonstrated products to highlight features and benefits.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Warehouse Operative - Brennan Atkinson INT. Ltd - Manchester
(2011-11 - 2013-08)
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
- Completed work following safety rules for best working practices.
- Undertook regular stock checks to ensure quality and safety standards for continued compliance.
