Annaya Tripathi

I am an energetic and highly motivated Biomedical Engineering student at Ulster University with a strong background in public-facing volunteering across retail and healthcare settings. Through my work with the Northern Ireland Hospice and the Royal Victoria Hospital, I have developed exceptional skills in customer care, active listening, and fast-paced team collaboration. Possessing a strong work ethic, technical problem-solving abilities, and excellent organizational skills.

Meet and Greet Volunteer - Royal Victoria Hospital (Belfast Trust) - Belfast, UK

(2026-04)

• Provide a welcoming, compassionate, and highly professional presence for patients and visitors.
• Deliver navigation assistance and safely escort vulnerable individuals to clinics or wards.
• Utilise strong active listening and communication skills to support and calm anxious or stressed patients or their families/friends.
• Maintain strict confidentiality and adhere to strict health, safety, and operational guidelines.

Retail Sales & Merchandising Volunteer - Northern Ireland Hospice Charity Shop - Belfast, UK

(2023-03 - 2024-10)

• Delivered high-quality customer service by greeting customers, answering queries, and managing the till.
• Assisted with stock control by sorting, processing, quality-checking, and pricing donations.
• Maintained high merchandising standards by organising clothing rails, restocking shelves, and creating attractive shop displays.
• Worked collaboratively with a team to ensure a clean, welcoming, and organised shopping environment for the customers.

BEng - Biomedical Engineering - Ulster University (2025 - 2029)

A-levels - Biology, Chemistry, Physics - Victoria College Belfast