Anne Aspden

I am a self-motivated, hardworking, punctual and reliable individual with good team skills and the ability to work on my own initiative. I am flexible in my approach to tasks, capable of following instructions successfully and I can be trusted to complete work to a high standard with minimum supervision. I am now looking to utilise my skills in a challenging and varied environment.

Catering Assistant - BAE - Salmesbury

(2013-11)

• Serving customers
• Preparing food
• General housekeeping
• Till handling
• Closing of coffee shop at night
• Covering staff/positions when needed

Customer Assistant - Makro - Preston

(2013-03 - 2013-10)

• Serving customers on the tills
• Helping out on shop floor with duties such as replenishing stock
• Greeting customers on reception
• Ensuring tidiness of the shop floor at all times
• Endearing by health and safety regulations

Team leader - Mitchell and Butler (Pig & Whistle- Crown Carvery)

(2007-05 - 2012-10)

Waiting on tables, making sure tables are cleaned and reset to a high standard prepared for the next customers. Taking dessert and drink orders ensuring they are served on time to the customers satisfaction. Helping to train new staff in the correct running procedures of the carvery, also serving behind bar when necessary.

Taking on important roles that are usually the roles of the duty manager such as carrying out cash lift from tills, cashing tills up at the end of the shift, and ensuring the float is done for the following shift. Opening the premises early morning and closing the premises securely at night. Dealing with the general public daily including customer complaints and delegating jobs and roles to other members of staff at the start of their shifts, including what is expected of them during their shift regarding the money belt tracking system and their positions in the restaurant throughout the day.

Very confident in role as team leader and approachable by many members of staff if they have any problems regarding their work or other team members. Dealing with problems efficiently and discreetly and gaining respect from team.

Cashier - JTF

(2006-10 - 2007-02)

• Working on tills serving customers
• Ensuring shelves are stacked on shop floor
• Creating a customer friendly environment

Customer advisor - Argos

(2003-05 - 2006-09)

Working as part of a team, duties included working on tills serving customers, and also in stockroom, taking and preparing orders. Preparing displays on shop floor, and greeting customers, working on customer enquiries, dealing with returns, and complaints in a professional manner, always trying to maintain a high standard of customer satisfaction.

Catering Assistant - Cardinal Newman College

(2000-09 - 2003-05)

Catering for the college students on a daily basis, general kitchen duties such as ensuring the kitchen was clean and tidy. Catering alongside other members of the team cooking a varied menu. All aspects of kitchen work including pot washing, food preparation, cleaning tables and tidying the dining area afterwards. Working on the tills serving the students and dealing with cash transactions.

Northlands High School (1983 - 1988)