Annelise Mather

Experienced administrator with over 10 years' experience across higher education, trade union, admissions and executive support environments. Skilled in diary management, stakeholder engagement, committee administration and customer service, with a proven ability to manage confidential information and build strong professional relationships.

ADMINISTRATOR/RECEPTIONIST at Unite the Union (2022-01 – Present)

• First point of contact for members, staff and visitors.
• Managed complex diaries and meeting schedules.
• Supported Equalities and Legal Officers in a temporary secretarial role.
• Coordinated correspondence, records and departmental administration.
• Supported students with complex and sensitive enquiries.
• Serviced university committees and produced documentation.
• Analysed engagement data and prepared reports.
• Acted as PA to two senior directors.

STUDENT EDUCATION SERVICE ASSISTANT at University of Leeds (2021-01 – 2022-01)

• Supported students with complex and sensitive enquiries.
• Serviced university committees and produced documentation.
• Analysed engagement data and prepared reports.
• Acted as PA to two senior directors.

RECEPTIONIST / CUSTOMER SERVICE ADMINISTRATOR at Leeds Beckett University (2016-01 – 2020-01)

• Front-of-house support for the Vice-Chancellor's Office.
• Managed diaries, meetings and room bookings.
• Liaised with senior stakeholders and visitors.
• Supported smooth day-to-day office operations.

POSTGRADUATE RESEARCH & OPERATIONS ADMISSIONS ASSISTANT at University of Leeds (2016-01 – 2016-12)

• Processed postgraduate applications and admissions offers.
• Validated UK and international qualifications.
• Supported enrolment and registration activities.
• Responded to applicant enquiries.

ADMISSIONS & REGISTRY ASSISTANT at Leeds Arts University (2014-01 – 2016-01)

• Supported admissions and enrolment processes.
• Maintained student records and databases.
• Liaised with applicants and academic staff.
• Assisted with admissions events.

TELEPHONE FUNDRAISER at University of Leeds (2013-01 – 2014-01)

• Supported alumni fundraising campaigns.
• Developed excellent communication and relationship-building skills.

BA Hons in Sociology – University of Leeds (2011-01 – 2014-01)

A Levels – Sacred Heart Catholic College (2008-01 – 2011-01)

AS Level in English Literature – Sacred Heart Catholic College

GCSEs – Sacred Heart Catholic College