Annie Berkeley-White
Morning Cleaner
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About
Friendly, reliable, and hardworking with experience in customer service, retail, hospitality, healthcare cleaning, and team supervision. I am punctual, conscientious, and quick to learn new skills. I enjoy working with people, take pride in maintaining high standards, and am committed to providing excellent customer service while working effectively as part of a team.
Experience
Morning Cleaner at QMC Hospital (2025-09 – Present)
- Clean clinical areas to a high standard
- Prepare clinics for the day
- Replenish hand towels, sanitiser and other essential supplies
- Follow hygiene and infection control procedures
Checkout Co-worker at IKEA (2022-12 – 2024-08)
- Delivered excellent customer service
- Operated tills and processed cash and card payments
- Supervised self-checkout area
- Completed cashing-up procedures
Career Break (2020-12 – 2022)
Took time away from employment to care for my granddaughter.
Catering Assistant at Blue Arrow (2020-02 – 2020-12)
- Served food across multiple locations
- Kitchen portering and cleaning duties
- Maintained high food hygiene standards
- Adapted quickly to different workplaces
Customer Service Advisor at Boots Head Office (2019-08 – 2020-02)
- Handled customer enquiries by telephone
- Verified GDPR security information
- Booked optician and vaccination appointments
- Delivered professional customer support
Assistant Manager at British Heart Foundation (2018-10 – 2019-07)
- Key holder responsible for opening and closing the store
- Managed stock replenishment and deliveries
- Processed refunds and resolved customer complaints
- Cash handling and cashing up
- Led and supported a team of volunteers
- Helped achieve store performance targets
Restaurant Supervisor (Part-Time) at The Cod's Scallops (2016-06 – 2018-09)
- Supervised front-of-house operations
- Assisted the restaurant manager
- Trained and monitored staff
- Managed stock control and deliveries
- Cash handling and end-of-day reconciliation
- Ensured compliance with Health & Safety and COSHH procedures
- Delivered exceptional customer service
Earlier Career
Dedicated several years to raising my family before returning to work.
Education
GCSEs – North Herts College
GCSE in English – North Herts College
GCSE in Maths – North Herts College
GCSE in Combined Science – North Herts College
