Pharmacy Assistant at Nu-Ways Pharmacy (2023-03 – 2024-04)
Pharmacy Assistant role involving prescription dispensing, stock management, and patient care in a busy pharmacy environment.
- Accurately prepared and dispensed prescription medications in accordance with GPhC and NHS regulations, ensuring full compliance with legal, clinical, and safety standards.
- Provided professional, empathetic front-of-house service as a first point of contact, answering patient queries on medication use, and OTC recommendations about the products.
- Communicated clearly with patients and carers regarding prescription collection, exemptions, repeat orders, and safe medicine handling to support adherence and positive health outcomes.
- Maintained stock control and inventory integrity by monitoring levels, rotating stock, processing orders, support annual and ad-hoc stock takes to ensure availability of key medicines, and ensuring proper storage conditions for all medications.
- Conducted complete, legible and timely dispensary documentation, including prescription records, controlled drug (CD) registers and daily logs, supporting legal and regulatory compliance, promptly reporting near-misses and dispensing incidents to support a strong safety culture.
- Collaborated with pharmacists and healthcare teams to resolve queries, manage prescription discrepancies, and contribute to a safe, compliant, and patient-centred pharmacy environment.
