Bar Staff
Highball Club - Liverpool January 2023 to Present
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Improved the bar's efficiency by streamlining the ordering and delivery process
Bar Training
Barfection - Liverpool
December 2022 to February 2023
- Underwent training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved my performance
- Participated in training materials and attended training sessions to ensure compliance with policies and procedures
Drama Teacher
Green Acres Summer Camp - Toronto, ON August 2022 to September 2022
- Monitored and reported student progress to the teacher, providing feedback on areas of improvement • Evaluated student progress and performance and reported findings to the student’s regular teacher
