Grounds Maintenance operative 2021- Present
Care UK Care homes: Bickerton, Bracknell, Berkshire
- Part of facilities team, carrying out maintenance and repairs to care homes equipment, machinery and grounds.
- Gathering in maintenance requests and maintaining accurate logs and records.
- Maintaining accurate health and safety checks of the grounds, infrastructure of the building and equipment.
- Collecting essential maintenance supplies from wholesalers.
- Working together with contractors and monitoring of their carried out contract work.
- Providing leadership to and accurate information flow with internal works for both team members and contractors.
Senior Care Assistant 2016 - 2021
Hallmark Care Homes: Lakeview, Lightwater, Surrey
- Managed and trained 25+ care assistants in industry-leading and compassionate senior care practices.
- Ensured proper administration of patient medication with zero deviation from set intake schedules.
- Corresponded closely with family members on patient wellbeing and provided updates on health conditions, mental health, medication intake, and social wellbeing.
- Kept abreast of up-to-date research and cutting-edge technology for providing professional medical care.
- Coordinated with a sister location in Wokingham to best accommodate patients across serviceable areas.
- Spearheaded the implementation of sanitization and quarantine protocol to protect vulnerable and at-risk patients during the COVID-19 pandemic.
- Facilitated the communication of family members to senior members during quarantine protocol to boost mental health and emotional fortitude.
Senior Care Assistant 2015 - 2016
Hallmark Care Homes: Alexandra Grange, Wokingham, Berkshire
- Collaborated with internal and external physicians to develop care plans for senior patients and individuals with specific treatment needs.
- Resolved 100% of client complaints and promptly addressed any issues to prevent escalation and ease patient and family worries.
- Advocated for patient health by providing resources and educating family members on complex topics and care options through empathetic and caring communication.
- Cultivated a passionate team dedicated to working together to facilitate excellent patient care and round-the-clock attention for critical need patients.
Field Care Supervisor 2014 - 2015
Caremark: Wokingham, Wokingham, Berkshire
- Developed onboarding processes and training programs for 15+ new care assistants to quickly integrate them into the workforce with minimal delay.
- Monitored phone lines for emergency care orders and families calling in for at-home care assistance.
- Evaluated customer satisfaction and utilized feedback to provide better coverage and care for patients.
- Informed Director and Branch Manager about daily operations and ways to improve workflow processes.
Care Assistant 2014
Caremark: Wokingham, Wokingham, Berkshire
- Forged long-lasting relationships with families and patients through high-quality client-focused practices and a “patient first” mentality.
- Improved overall quality of life of patients with critical conditions through attentive care and programs tailored to address each person’s specific needs.
- Reviewed current research on special care for patients with dementia, learning disabilities, memory impairments, motor disabilities, and other home care needs.
Warehouse Worker 2013 - 2014
Blue Arrow, Bracknell, Berkshire
- Surpassed daily work order goals by 10% through efficient management of time and of physical inventory.
- Navigated fast-paced traffic of shipments to prevent workplace accidents and guarantee the safety of other team members on the floor.
- Organized digital inventory and recorded shipping ledgers for concise administrative reporting.
Surveyor/Quantity Surveyor 2012
AB Lifosa, Lithuania
- Implemented surveillance tools into daily workflow for accurate and consistent geodetic measurements.
- Mapped out detailed ground drawings and input data into Geomedia for future development projects.
- Identified key areas for potential structural weakness and offered alternatives for building construction.
- Inspected stock of warehouse goods, phosphate, and other supplies and fulfilled orders and needed.
