Account Manager / Bar staff
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I am an experienced Account Manager based in London, with a strong background in building customer relationships and supporting organisations with their business and technology requirements. I enjoy understanding each customer’s objectives, identifying the right solutions and working collaboratively with internal teams to deliver a high standard of service.
I am a confident communicator who values long term partnerships, clear communication and a consultative approach. My academic background in Geography has also provided me with strong research, analytical and problem solving skills.
Responsible for managing customer relationships, understanding business and technology requirements and coordinating with internal teams to provide appropriate solutions and ongoing support.
Key responsibilities and achievements include:
Developing and maintaining trusted relationships with customers
Understanding customer priorities, challenges and future plans
Identifying opportunities to improve services and deliver additional value
Coordinating with technical, operational and commercial teams
Supporting account growth and long term customer retention
Ensuring customers receive clear communication and a consistently high level of service
