Archie Dickson

I have a bubbly personality, and I enjoy meeting people. I have developed skills in teamwork and independent problem-solving through roles at Suitbae and Blackpool Zoo. I am hardworking and dedicated to maintaining a high service and shop floor standards. I adapt to front and back of house retail roles with ease.

Shop Assistant at SuitBae (2022-06 – Present)

• Create merchandising displays to enhance product visibility.
• Receive Stock deliveries, ensuring all items checked and accounted for.
• Monitor stock levels to maintain optimal inventory.
• Restock Shelves
• Assisted customers on locating items and selecting appropriate styles and sizes.
• Manage cash and card transactions accurately and efficiently.
• Adhered to Health & Safety regulations, minimising workplace accidents.
• Work as part of a team.
• Manage customer expectations.
• Maximised service, sales, and profitability.
• Successfully resolve issues with customers to both parties' satisfaction.
• Calm under pressure in a busy environment.
• Successfully converted customer enquiries over the phone and in person into sales.
• Deal with customers face-to-face.
• Collaborated with team members, achieving efficient workflow.

Seasonal Assistant Zoo Keeper (Work Experience) at Blackpool Zoo (2023-09 – 2024-01)

• Fed animals with correct food and water in correct quantities based on diet and circumstance.
• Cleaned and maintained animal holdings to safeguard the health and safety of animals.
• Cleaned and disinfected animal enclosures and equipment.
• Answered enquiries from members of the public, offering excellent customer care to win repeat visits.
• Conducted regular health checks on animals, identifying any signs of illness or distress for immediate attention.
• Informed the head keeper about damaged equipment to make arrangements for repairs.
• Delivered outstanding levels of animal husbandry, care, and welfare to maintain happy, healthy animals.
• Sterilise tools before animal use.
• Replenished and organised stock for the animal care team.
• Collaborated with veterinary staff to administer medications and treatments to animals, following strict protocols.
• Repair and update animal enclosures for enrichment.
• Build new enclosures, ensuring that animal welfare needs are met.
• Participate in escape drills to ensure animal and visitor safety.

Kitchen Porter at Adelaide House Blackpool (2022-06 – 2022-12)

• Clean & inspect food preparation areas against safe and sanitary food-handling criteria.
• Diligently report potential hazards, health risks, or pest infestations to management, ensuring customer safety.
• Remove rubbish & recycle regularly to keep workspaces neat & clean.
• Wash dishes with detergent, rinsing & sanitising chemicals.
• Assist kitchen staff with food preparation to complete tasks ahead of schedule.
• Handle glassware & fragile items with exceptional care to prevent damages & breakages.
• Remove waste & inadequate food items regularly to keep workspaces neat & clean.
• Maintained cleanliness & organisation of kitchen stations & storage areas.
• Kept all utensils, dishes & glasses clean & ready for customer use.
• Supported chefs in managing food preparation to achieve high-quality, precise plating & presentation standards.
• Used kitchen equipment according to manufacturer's instructions & company safety protocols.

Work Experience at Macfarlane Canine Service, Lytham St Annes (2022-09 – 2023-03)

Work experience ref college course

• Clean equipment inside and out
• Ensured dogs got their dietary requirements.
• Worked as part of a team.
• Ensure correct PPE was used when using disinfectant.
• Adhere to health and safety regulations while on site.
• Being aware and attentive of my surroundings.

Christmas Temp at Beaverbrooks (2022-11 – 2023-04)

• Worked in a large team but was responsible for my own items.
• Ensured that the parcels were packed correctly, and labels attached.
• Keep workstation clean, tidy and organised.
• participate in E-Learning.
• Demonstrated willingness to assist colleagues fostering a positive team environment.
• Collaborated with team members, achieving efficient workflow in warehouse operations.
• Consistently adhered to health and safety regulations, minimising workplace accidents

Junior School – Our lady of the Assumption RC Blackpool (2010-09 – 2017-07)

High School – St Bede's RC Lytham St Annes (2017-09 – 2022-06)

Animal Studies in Animal Studies – Myerscough College (2022-09 – 2023-08)