Archie Heads

I am a polite, friendly and conscientious 17 year old with retail experience in Luxury Menswear. I enjoy playing golf and joined The City Golf Club last year, I also go to the gym and regularly play tennis and swim. I used to play on a football team and enjoyed working with others and learning from the coaches.

I also like music, food and have a very keen interest in fashion. I really enjoyed working in the menswear department at Fenwick, helping a wide range of customers over the busiest time of year. From my two roles in fashion I know that I thrive in a customer facing role being friendly, helpful and approachable.

I enjoy giving the best possible service to customers, keeping busy and being a good work colleague. In both retail jobs customers have commented to senior staff about my helpful and pleasant personality which I am really proud of. Both managers would employ me again.

I am willing to try any role professionally and enthusiastically and I'm eager to try my best. I take pride in doing a good job. I am available to work full time or flexibly as I'm not studying at the minute.

Luxury Menswear & Accessories Sales Assistant - Fenwick - Newcastle-upon-Tyne

(2024-11 - 2025-01)

• Employed over the peak season from an assessment day style interview
• Was one of three staff to have my temporary contract extended
• Served, listened to and assisted customers
• Kept store and stock looking visually appealing
• Assisted with product selections according to individual requirements and preferences
• Advised on sizing, style and fit
• Processed sales and refunds
• Upheld Fenwick's high standards in terms of service and store presentation
• Feedback from the manager when my temporary contract ended was that I was perfect but they didn't have anymore hours available

Customer Service Assistant - River Island - Eldon Square - Newcastle

(2023-11 - 2024-01)

• Employed on a seasonal temporary contract at the busiest time of year
• Greeted customers and promoted the Black Friday discount card instore
• Served on tills, processing transactions and refunds
• Assisted with product selections according to individual requirements and preferences
• Provided all-round store support, performing cashier duties, offering product assistance and delivering customer care
• Worked on the fitting rooms, giving advice on styles, fit, upselling clothes and providing friendly and excellent customer service
• Quality checking stock
• Reporting stock issues to management
• Bach labelling stock
• Stock labelling
• Packaging e-commerce orders
• Arranged and tidied the shops clothing items
• Improved the display of accessories
• Re-stocked drinks and confectionary

Office Assistant - Bria Organics - Newcastle, Tyne and Wear

(2023-02 - 2025-01)

• Quality checking stock
• Reporting stock issues to management
• Bach labelling stock
• Stock labelling
• Packaging e-commerce orders

Golf Shop Assistant - Westerhope Golf Club - Newcastle, Tyne and Wear

(2023-07 - 2023-07)

• On occasions was trusted and competent as the only staff member on the lower floor
• Employed on a seasonal temporary contract at the busiest time of year
• Arranged and tidied the shops clothing items
• Improved the display of accessories
• Re-stocked drinks and confectionary
• Served customers
• Answered phone

GCSE - General Studies - Gosforth Academy