Arfan Ansari

Reliable, hardworking driver and warehouse operative with over 5 years' hands-on experience on the road and in depot environments. I take pride in safe driving, on-time work and getting the job done right, whether I'm out delivering to customers or moving stock in the warehouse. I'm used to early starts, late finishes and busy shift patterns, work well on my own or as part of a team, and pick up new tasks and systems quickly.

Customer service is something I've always taken seriously – I'm polite, helpful and good at sorting out problems when they come up. Fluent in English and Urdu.

Delivery Driver - Amazon - Various locations

(2024-04 - 2026-04)

• Delivered 200–280 parcels daily across town and country routes, always aiming for on-time drops
• Checked van oil, tyres and load security before every shift; kept vehicle clean and reported any issues straight away
• Used sat nav and route tools to plan ahead, cutting down wasted time and fuel
• Handled cash on collection deliveries, got signatures and updated the system correctly for every stop
• Dealt politely with customers when times were tight or things went wrong – got regular good feedback and zero complaints
• Covered extra runs and helped load vans at the depot when we were short-staffed

Warehouse Operative - Tetrosyl - Rochdale

(2024-01 - 2024-03)

• Picked and packed car parts and retail goods to order – kept accuracy at 100% and hit all hourly targets
• Operated low-level order pickers and powered pallet trucks safely, moved heavy loads and kept aisles clear
• Unloaded incoming lorries, checked items against delivery notes and put stock away in correct locations
• Labelled and wrapped pallets ready for dispatch, and helped with stock takes at the end of each week
• Stayed on top of work during busy seasonal periods, stayed late when needed and helped new staff settle in

Warehouse & Delivery Support - Various local depots

(2022-01 - 2023-12)

• Helped load and unload delivery vans, organise cages and sort parcels by route
• Collected and dropped off parts and small orders locally when extra drivers were needed
• Used handheld scanners to log stock movements and update system records
• Kept to safety rules at all times – no accidents or safety issues during this time

Administrative Assistant - Moorside Medical Centre

(2023-05 - 2023-12)

• Answered phones, greeted patients and booked appointments; helped people with queries and paperwork
• Processed invoices, kept basic spreadsheets and ordered office and medical supplies
• Covered reception and admin duties when colleagues were off or away

Sales Assistant - Family Retail Business

(2021-08 - 2022-03)

• Served customers, helped find products and explained items clearly
• Took payments, balanced the till at the end of day and kept the shop tidy and stocked
• Opened up and locked up safely, and helped with deliveries coming into the shop

Receptionist (Work Experience) - Hopwood Hall College

(2018-09 - 2019-07)

• Helped students and visitors with directions and questions
• Kept filing and appointment records up to date, and used computers to send emails and update lists

Diploma - Business Studies, IT, Maths & English - Hopwood Hall College (2019-01 - 2021-12)

GCSEs - English, Maths and other subjects - Matthew Moss High School (2012-01 - 2017-12)