Arlene Paul

Highly accomplished Registered Nurse and Ward Manager (Band 7) with over 21 years of clinical and leadership experience across paediatrics, emergency medicine, acute care, autism/ADHD, dementia, and complex care environments. A confident and compassionate leader with a strong track record of delivering safe, high-quality patient care while developing high-performing teams. Extensive experience working in fast-paced A&E departments, paediatric services, and senior clinical leadership roles, ensuring effective patient flow, robust safeguarding practices, and strong clinical governance.

Recognised for supporting staff development, improving patient outcomes, and fostering a positive and collaborative clinical culture. Passionate about mentoring nurses, supporting students, and continuously improving healthcare services.

Ward Manager (Band 7) – Paediatric Services - Midland Metropolitan University Hospital, Birmingham - Birmingham

(2025-04)

Provide operational and strategic leadership for paediatric ward and assessment services within a busy acute hospital environment.

• Provide visible leadership ensuring safe, effective and compassionate care for children and families.
• Manage patient flow, admissions, discharges, and bed capacity across the ward and paediatric assessment unit.
• Ensure safe staffing levels through workforce planning, supervision, and skill mix management.
• Lead incident reviews, risk management, and governance processes to improve patient safety.
• Mentor junior nurses and support student nurses from Birmingham and Wolverhampton Universities.
• Collaborate with multidisciplinary teams to improve patient pathways and service delivery.
• Oversee ward resources, equipment, and budgets to ensure efficient service operation.

Locum Nurse (Band 6) - MSL Healthcare Nursing Agency

(2021-08 - 2025-04)

Delivered high-quality emergency and acute care across multiple NHS hospitals.

• Provided advanced nursing care within busy A&E departments and paediatric assessment units.
• Led adult and paediatric resuscitation rooms, managing critically ill patients.
• Managed safeguarding cases in collaboration with social services, safeguarding teams, and police.
• Performed advanced clinical procedures including IV therapy, cannulation, phlebotomy, and wound care.
• Mentored junior nurses and students, supporting safe clinical practice.

Clinical Manager - MSL Healthcare

(2021-08 - 2025-04)

• Managed clinical recruitment, staffing compliance, and workforce planning.
• Conducted staff appraisals, competency assessments, and governance reviews.
• Investigated clinical complaints and ensured high standards of patient care and safety.
• Represented the agency internationally supporting recruitment initiatives.

Deputy Manager (Band 7) - Andrew Cohen House – Birmingham Jewish Community - Birmingham

(2021-06 - 2021-08)

• Managed operations within a 59-bed dementia care facility.
• Led staff training programmes to enhance dementia care and patient dignity.
• Conducted clinical audits, medication management, and regulatory compliance reviews.

Sister (Band 6) – Accident & Emergency Department - Alexandra Hospital, Redditch - Redditch

(2020-06 - 2021-05)

• Coordinated patient flow across majors, minors, triage, and resuscitation areas.
• Managed teams of nurses and healthcare staff in a fast-paced emergency environment.
• Worked closely with consultants and safeguarding teams to ensure timely clinical interventions.

Senior Staff Nurse (Locum) - MSL Healthcare – London - London

(2020-02 - 2020-06)

• Delivered emergency care across majors, minors, resuscitation, and paediatric units.
• Supported clinical training for student nurses and junior staff.

General Clinical Manager (Band 7) - Quinton House, Lower Quinton

(2019-10 - 2020-02)

• Led service improvements in a dementia care environment.
• Introduced sensory therapy spaces to enhance resident wellbeing.
• Conducted audits and training to improve care quality.

Clinical Lead Nurse (Band 7) - Royal Star & Garter Homes, Solihull - Solihull

(2018-06 - 2019-10)

• Led a nursing team delivering care to 60 residents including military veterans.
• Managed clinical governance, audits, and staff development.

Deputy Manager (Band 7) - Barchester Healthcare – Harper Fields Nursing Home

(2017-08 - 2018-06)

• Managed clinical operations within an 80-bed nursing home.
• Led staff training, recruitment, and care planning processes.

A&E Sister - Heart of England NHS Trust

A&E Nurse - Worcestershire Royal Hospital

Emergency Assessment Unit Nurse - Jersey General Hospital

Oncology, Surgical Day Unit & Discharge Team Nurse - Royal Orthopaedic Hospital

Accident & Emergency Nurse - Kingston Hospital

General Medicine Nurse - Chelsea & Westminster Hospital

Cardiology & Surgical Nurse - Royal Brompton Hospital

Higher Diploma - Children's Nursing - Kingston University, Surrey (2008 - 2009)

Higher Diploma - Nursing Studies - Thames Valley University (University of West London) (2001 - 2004)