Arti Magar

Highly motivated and results-oriented professional with 2+ years of experience in customer-facing roles.

Proven ability to exceed sales targets and build strong client relationships.

Master's degree in International Management from Loughborough University London, with a focus on developing solutions for real-world business problems.

Skilled in communication, negotiation, data analysis, and problem-solving.

Committed to continuous learning, as evidenced by ongoing certifications in Digital Marketing and Financial Analysis.

Rituals Cosmetics Limited London Bridge, United Kingdom (Feb 2024 - Current)

• Sales Team Leader/Supervisor: Led the team to achieve and exceed sales targets, coached and guided team members, managed schedules and ensured efficient store operations. Maintained financial accuracy and compliance.
• Sales Advisor: Leveraged strong communication and product knowledge to exceed sales targets and build customer loyalty. Demonstrated market awareness and translated product features into engaging sales pitches.

Sainsbury’s London, United Kingdom (June 2023 – October 2023)

• Trading Assistant: Maintained stock levels, ensured visual merchandising, coordinated with the team for store operations, and handled customer transactions, inquiries, and issues.

First Source Pvt Ltd Mumbai, India (November 2021 – July 2022)

• Senior Customer Service Representative: Provided exceptional technical support to customers, ensured efficient issue resolution, and fostered a supportive learning environment. Leveraged consultative selling techniques to generate repeat sales.

Loughborough University London (Oct 2022 - Oct 2023)

• Relevant Coursework: Focused on practical applications of business concepts through industry-specific modules like Corporate Governance, IHRM, Accounting, International Marketing, Global Strategy, Comparative Management, and Research Methods.
• Real-World Projects: Analyzed real-world business cases like the impact of Huawei's home country on its brand (Comparative Management) and Mark Zuckerberg's business strategies (Global Strategy). Provided strategic recommendations based on analysis.
• International Marketing Expertise: Analyzed Fashion Nova's potential for international expansion in India, considering both opportunities and challenges.
• Dissertation: Conducted a comparative study on the impact of digitalisation on the customer experience of private banks in India (HDFC) and the UK (Barclays Bank).