Aryan Fakey

I am a very active, responsible individual who enjoys working in a team and interacting with others but can also thrive independently. I will commit to any work I am faced with due to my hardworking and reliable nature.

Trimcraft Ltd, October 2018 – September 2019 (Sales assistant)

• Consistently met sales targets by using strong product knowledge and customer service skills.
• Frequently faced obstacles and was able to overcome these effectively and independently.
• Collaborated and communicated effectively with a close-knit team in a small retail shop. 

• Delivered exceptional customer service, ensuring a positive shopping experience. 
• Frequently worked at the customer service desk, handling customer queries and complaints effectively by identifying solutions that balanced customer satisfaction with store policy.
• Carried out physically demanding tasks whilst working in the stock rooms.
• Given the responsibility of till-training new staff. 

• Worked quickly and under pressure to prepare and serve drinks.
• Worked long, demanding hours during national and international test matches.
• Dealt with difficult situations with customers calmy and effectively.
• Followed strict health and safety protocols, to ensure a safe environment for both fans and staff.

• Maintained an exceptional level of customer service in the corporate boxes of football stadiums.
• Worked long weekends at different festivals across the country, demonstrating my strong work ethic. 
• Demonstrated flexibility by effectively performing a variety of roles when needed, commonly on short notice.
• Displayed good teamwork and communication skills in both small and large teams.
• Accurately processed customer orders, answered questions and gave menu recommendations.

Nottingham High School Sixth Form

• A-Level Results: Economics (A), Psychology (A), Maths (B)

• 1st year degree result: 71.3% 
• 2nd year degree result: 66%
• Currently in my final year.