Logistics and supply chain
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Hard-working logistics leader equipped with expertise in supply chain management and warehouse operations. Coordinates logistics to meet business needs. Liaises between warehouse personnel and upper management to drive performance and reduce corporate risks. Ambitious student offers a resourceful approach to challenges and a history of highlevel work ethic. Dependable and communicative with strong problem,-
solving skills.
Improved filing system for shipping documents, increasing departmental efficiencies. Creating AWB( Airway bill).
Maintained customer satisfaction by tracking deliveries in LMS
(Logistic Management system) and promptly advising the customer service team of delays.
Employed Problem solving and Quick decision-making to troubleshoot shipping issues with 100% customer satisfaction.
Enabled accurate performance evaluation through effective reporting of KPIs and SLAs.
Prevented customer complaints through effective stock management, verifying sufficient product availability to complete orders.
Consistently met company and department objectives within budget and time constraints.
Developed lasting relationships with employees, peers, upper management and outside vendors.
Issued shipping instructions and routing guides to facilitate product deliveries to destinations.
Led and managed projects to support logistics efforts and plans.
Monitored logistical expenses to keep operating costs low.
Analysed logistical operations and recommended methods to improve service delivery.
QUALIFICATIONS Certified in IATA/FIATA CARGO from a
