Ashelle Harrison

I am a friendly, reliable and hardworking individual with a diverse range of experience across childcare and education, customer service, retail, hospitality, administration, reception and community research. I have strong communication, organisation and teamwork skills and am confident working with children, families, customers, colleagues and members of the public from a variety of backgrounds. Through my childcare and education experience, I have supported young children and pupils with special educational needs, helping to create safe, inclusive and positive environments while supporting their learning, development and individual needs.

I am patient, caring and adaptable, with Paediatric First Aid training and a strong understanding of the importance of safeguarding, confidentiality and professional boundaries. I also have extensive customer-facing experience, including handling enquiries, processing transactions, resolving complaints, providing product advice and working effectively in busy environments. My administration, reception and community research experience has further developed my ability to manage information accurately, communicate professionally, maintain confidentiality and build positive relationships with others.

I am dependable, quick to learn and able to work both independently and as part of a team. I am now looking for an opportunity where I can use my transferable skills and experience while continuing to learn, develop and contribute positively to the organisation.

Peer Researcher - Islington Council

(2026-06)

• Carry out interviews with local residents to gather their views and experiences of Islington Council services.
• Record, organise and feed back findings to Islington Council to support improvements to local services.
• Build rapport with people from different backgrounds and ask clear, respectful follow-up questions.
• Handle information professionally and maintain confidentiality.
• Work independently, manage appointments and provide accurate feedback within agreed deadlines.

Clerical and Administration Volunteer - Whittington Health NHS Trust

(2026-04 - 2026-06)

• Provided administrative support across clinical departments, including filing, photocopying and data entry.
• Maintained accurate patient records in line with confidentiality standards.
• Answered telephone enquiries, took messages and supported communication within the team.
• Contacted patients to confirm and remind them of appointments.
• Supported reception areas and interacted professionally with patients and visitors.
• Helped organise meetings and contributed to general office coordination.

Early Years Teaching Assistant - Teach Now

(2025-11)

• Support children aged 2-3 in the Early Years Foundation Stage through engaging, play-based learning.
• Assist teachers with daily activities that promote early literacy, numeracy and social development.
• Help maintain a nurturing, inclusive and safe environment while encouraging independence and confidence.
• Work closely with staff to manage routines, monitor progress and support individual learning needs.

SEN / Teaching Assistant - Zen Educate

(2025-01)

• Provide one-to-one support for children with special educational needs in line with individual plans.
• Help pupils access the curriculum, remain engaged and participate in classroom activities.
• Deliver sensory and SEN-focused activities to support development and engagement.
• Supervise lunchtimes and playgrounds, promoting safety and inclusion for all pupils.
• Work with teachers and SENCO staff to monitor progress and provide consistent support.
• Support children from 3 months to 7 years old across nurseries and primary schools in London.

Career Break - Parental Duties

(2019-12 - 2024-10)

Took a planned career break to raise two young children, developing strong organisation, patience, adaptability and an interest in child development.

Make-Up Artist and Sales Advisor - 24 Seven UK Agency, London - London

(2017-02 - 2019-06)

• Promoted and recommended leading make-up brands based on individual customer needs.
• Provided tailored product advice and demonstrations while delivering excellent customer service.
• Met sales targets and key performance indicators.
• Managed customer enquiries, complaints and returns professionally.

Waiter and Bartender - Appetite for Work Agency, London - London

(2017-12 - 2018-06)

• Delivered customer service at large-scale events, football matches and fine-dining venues.
• Worked as a cashier, bartender and wine server in busy, high-standard environments.

Bar Staff - Imperial Hotels, London - London

(2018-07 - 2018-11)

• Provided premium food and beverage service in a high-end hotel bar.
• Worked efficiently in a fast-paced, high-volume environment and handled transactions accurately.

Receptionist / Work Experience - Make Up London Academy

(2016-04 - 2016-07)

• Acted as a main point of contact for telephone enquiries, bookings and general organisation.
• Designed simple marketing materials, including posters.

Anti-Bullying and Bullying Prevention Certification - Staff Skills Training, London (2024-09-30 - 2024-12-21)

Level 3 Award in Paediatric First Aid - Quint Education, London (2024-12-04)

Level 3 Early Years Course - Bootcamp, Quint Education, London (2024-09-30 - 2024-12-21)

Level 3 Theatrical Make-Up Diploma - West Herts College, London (2016 - 2017)

Level 2 Media Make-Up Diploma - London College of Beauty Therapy (2015 - 2016)

Level 2 Creative Media Diploma - Westminster Kingsway College, London (2014 - 2015)

GCSEs - Highbury Fields School, London (2009 - 2014)