Sub Office Assistant at Post Office (2024-12 – Present)
- Provided excellent customer service, assisting with transactions, postal services and inquiries.
- Accurately handled cash, electronic payments, and financial services such as bill payments and money transfers.
- Managed postal operations, including parcel handling, issuing postage, and special delivery requests.
- Ensured compliance with regulations, maintained confidentiality and resolved customer issues efficiently.
Sales Assistant at Joshua's (2024-02 – Present)
- Deliver excellent customer service and process transactions efficiently.
- Maintain a clean and organised store environment.
- Maintain an up-to-date knowledge of product features, benefits, and availability.
- Engage in visual merchandising, arranging displays to attract customer attention and boost sales.
Customer Assistant at Tesco Extra (2023-10 – 2024-01)
- Participated in staff training sessions, acquiring new skills and knowledge to improve performance and customer service delivery.
- Making sure that shelves are fully stocked to high standards as well as maintaining neatness
- Prioritised tasks in order of urgency to create positive shopping experience for customers.
Warehouse Operative at Easibind International (2023-07 – 2023-09)
- Consistently met or exceeded daily targets, achieving an average output of 2.5 pallets per day.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Consistently complied with workplace health and safety measures to minimise operational risk.
Clinical Shadowing Program - Renal Unit at Nottingham University Hospitals NHS Trust (2022-08 – 2022-08)
1 week placement
- Observed the management of acute and chronic kidney conditions, including kidney failure and nephrotic syndrome.
- Shadowed a kidney biopsy procedure, gaining insight into diagnostic techniques and patient preparation.
- Learned about hemodialysis, peritoneal dialysis, and post-procedure care for renal patients.
Clinical Shadowing Program - Acute Cardiac Unit at Nottingham University Hospitals NHS Trust (2021-12 – 2021-12)
1 week placement
- Observed the diagnosis and management of acute cardiac conditions such as myocardial infarctions, arrhythmias, and heart failure.
- Gained insight into multidisciplinary teamwork involving cardiologists, nurses, and allied health professionals.
- Witnessed procedures such as ECG interpretation, echocardiography and an angiogram
- Learned about patient care protocols, including medication administration, emergency response, and post-treatment recovery plans.
