Ashker Muhammed

Passionate Management Professional with history of success managing operations, building teams, and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Warehouse Operative - AMAZON UK

(2024-08 - 2025-08)

• Ensuring that all goods are loaded or unloaded match the relevant paper work.
• Taking responsibility for a company's freight and assets by reporting any suspicious activity at work.
• Storing and rotating stock according to established procedure.
• Reporting any damaged or missing goods to warehouse managers or supervisors.
• Keeping the warehouse environment clean and tidy and maintaining equipment.
• Following workplace health and safety rules when handling goods.
• Assisting with warehouse inventory controls which typically involves using a hand-held scanner.
• Treating merchandise with care and concern at all times.

Assistant Manager - Popeyes Louisiana Kitchen

(2024-03 - 2024-08)

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Supported long-term business need strategies, generating customer relations feedback for process improvements.
• Strengthened operational efficiencies through improved reporting and stock management.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Scheduled employees for shifts, considering customer traffic and employee strengths.
• Helping team members for preparation of food items.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Oversee guest services and resolve issues, Training and coaching team members.
• Adhere to all safety and sanitation regulations, Supervise product production.
• Comfortable working in a fast-paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.

Shift Manager - Starberries Cafe - Kerala

(2019-01 - 2023-07)

• Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
• Established operational objectives and work plans and delegated assignments to subordinate managers.
• Managed staff hiring and supervision.
• Ensured high performance standards through regular staff training.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Interpreted work order information and specifications to plan, schedule, and complete jobs precisely.
• Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Planned, organized, and monitored resources to deliver efficient use of labor, equipment, and materials.
• Accomplished experience in front of house, waiting and bar work.
• Implemented cost-saving measures through effective budget management and negotiation with suppliers.
• Handled cash and customer data in line with company guidelines.
• Analyzed operations to improve restaurant efficiency and service levels.
• Quickly identified problem situations, skillfully resolving incidents to maintain satisfaction of involved parties.
• Monitored food preparation, production, and plating for quality control.
• Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.

Bachelor of Commerce - B.Com - Mahatma Gandhi University (2015-06)