Operations Manager at Weardale Properties Ltd. (2016-07 – 2026-06)
- Managed day-to-day operations, property information and administration within a property development business.
- Coordinated contractors, professionals and internal stakeholders, maintaining accurate information and ensuring projects progressed within required timescales.
- Oversaw office operations, compliance and business administration.
- Produced accurate wage and financial summaries for Directors to support operational and financial planning.
- Resolved customer, tenant and supplier issues.
- Led meetings, events and open days.
- Implemented operational improvements to support business growth and efficiency.
- Led site employees and coordinated workloads across multiple projects.
Finance Officer at Weardale Building Services Ltd. (2016-07 – 2026-06)
- Managed the day-to-day financial administration across multiple companies using Sage 50 Accounts & Payroll.
- Managed accounts payable and receivable, supplier payments and reconciliations.
- Produced financial reports and cashflow information to support business decision-making.
- Prepared financial information and maintained accurate accounting records.
- Compiled information for VAT, CIS, year-end accounts and financial reporting.
- Maintained strong supplier relationships and resolved payment queries promptly.
VAT & Compliance Officer at Haldorsen Properties Ltd. (2020-01 – 2025-08)
- Prepared and submitted VAT & CIS returns and records.
- Maintained compliance with HMRC requirements.
- Managed financial records and supporting documentation.
- Liaised with accountants and stakeholders.
- Ensured accuracy and completeness of financial information.
- Supported audit and year end processes.
Payroll Specialist at SMW Engineering Ltd. (2020-06 – 2024-12)
- Maintained SAGE 50 payroll processing and reports.
- Processed payroll, PAYE, pension contributions and HMRC submissions while maintaining confidentiality.
- Ensured compliance with HMRC payroll requirements.
- Managed pension contributions and payroll reporting.
- Resolved payroll queries and payment issues.
- Produced payroll documentation and reporting.
Hospitality Manager at Queens Luxury Apartments (2017-01 – 2024-12)
- Managed short-term rental properties from booking to guest departure.
- Provided customer support and resolved guest queries promptly.
- Maintained health & safety compliant procedures and documentation.
- Coordinated cleaning, maintenance and property readiness to maintain high standards.
- Managed booking records, property listings and administrative processes.
- Oversaw website updates, social media content and online property marketing.
- Supported the successful transition from holiday accommodation to long term private rentals through operational planning and coordination.
Retail Manager at McKenna Wallart (2015-10 – 2019-12)
- Managed daily retail operations including sales, stock control and cash handling.
- Delivered excellent customer service and resolved customer enquiries.
- Prepared end of year accounts and financial administration.
- Coordinated events, workshops and promotional activities to increase engagement.
- Created marketing materials, managed website content and maintained social media.
- Designed personalised products and promotional displays to support sales growth.