Ashleigh Newman

Support Worker, Team Leader

Talent

Wakefield, West YorkshireMember since August 7, 2026

Excellent customer service skillsExcellent Verbal communication skillsAbility to remain calm in stressful situationsFlexible and open to changePatience and understanding towards othersAdaptive team playerCustomer experienceComplaint handling

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Excellent customer service skillsExcellent Verbal communication skillsAbility to remain calm in stressful situationsFlexible and open to changePatience and understanding towards others

About

Enthusiastic individual with excellent knowledge of working with the public, driven to deliver high-quality services with excellent time keeping skills and able to maintain professional under stressful situations. I am a fast learner and enjoy working in a fast-paced environment eager to apply my knowledge and gain practical experiences. I enjoy meeting new people and always ready for a new challenge.

Experience

Support Worker, Team Leader - Alternative Care LTD - Wakefield, West Yorkshire

(2020-07)

Established and maintained working relationships with clients based on trust and non-judgement.
Using excellent communication and interpersonal skills to engage and interact with individual needs.
Monitored client progress and adapted support plans to meet changing needs.
Monitored client progress and adapted client behaviours, activities and development, aiding appropriate care plan management.

Domestic Cleaner - Pinderfields Hospital - Wakefield, West Yorkshire

(2020-05 - 2020-08)

Worked with strict attention to detail.
Executed regular deep cleans for optimal health and hygiene.

Bartender - Waterloo Inn - Wakefield, West Yorkshire

(2019-04 - 2020-07)

Front of house, greeting customers in a warm friendly manor.
Cared for guests' wellbeing.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Assistant - Barracuda Fisheries - Wakefield, West Yorkshire

(2008-05 - 2018-10)

Multi-tasked to keep customer service at optimal capacity at peak times.
Provided warm, positive customer care from arrival to leaving encouraging return visits and repeat spending.
Adhered strictly to policies and procedures for continued company compliance.
Trained new associates.